About the job

NB: Send your application to the provided email, no application through LinkedIn will be accepted.

Location: Kireka, Kampala (Office + Field )

We are looking for a hands-on Aftersales Engineer who is passionate about solar systems, customer support, and practical problem-solving in the field.

Number of positions

2 Candidates

Key Responsibilities

• Test and diagnose inverters, lithium batteries, MPPTs and solar street lights.
• Handle warranty and returns, including writing clear technical reports.
• Provide phone and WhatsApp technical support to clients and installers.
• Train clients, installers and the internal sales team on correct product use and installation.
• Assemble solar protection boxes and support safe AC and DC wiring practices.
• Conduct site visits for troubleshooting and optimization of solar systems.
• Responsible and gives no room for excuses and ready to work under pressure.

Minimum Requirements

• Diploma or Degree in Electrical, Electronics, Renewable Energy, or a closely related field.
• At least 0.5 years’ practical experience in solar or electrical systems.
• Proven experience in troubleshooting and soldering electronic circuits
• Solid understanding of DC design and AC wiring for solar systems.

Added Advantage

Candidates with the following will have an edge:

• Previous experience working with Cworth products.
• Ability to read and interpret single-line diagrams.
• Confident use of multimeter, clamp meter, soldering station and other diagnostic tools, plus basic electronics repair skills.
• A valid driving permit.

Key Soft Skills

• Strong customer service and communication skills.
• Ability to solve problems under pressure, both on-site and remotely.
• Good report writing and documentation.
• Team player with good coordination skills.
• Willingness to travel upcountry for field assignments.
• Good time management and ability to work independently with minimal supervision.

Employment

Employment type: Full-time.

Probation: 3 months.

Benefits include:

• Performance-based bonus.
• Ongoing technical training opportunities.
• Clear career growth path in a fast-growing solar energy company.

• Test and diagnose inverters, lithium batteries, MPPTs and solar street lights.
• Handle warranty and returns, including writing clear technical reports.
• Provide phone and WhatsApp technical support to clients and installers.
• Train clients, installers and the internal sales team on correct product use and installation.
• Assemble solar protection boxes and support safe AC and DC wiring practices.
• Conduct site visits for troubleshooting and optimization of solar systems.
• Responsible and gives no room for excuses and ready to work under pressure.

• Strong customer service and communication skills.
• Ability to solve problems under pressure, both on-site and remotely.
• Good report writing and documentation.
• Team player with good coordination skills.
• Willingness to travel upcountry for field assignments.
• Good time management and ability to work independently with minimal supervision.

• Diploma or Degree in Electrical, Electronics, Renewable Energy, or a closely related field.
• At least 0.5 years’ practical experience in solar or electrical systems.
• Proven experience in troubleshooting and soldering electronic circuits
• Solid understanding of DC design and AC wiring for solar systems.
• Previous experience working with Cworth products.
• Ability to read and interpret single-line diagrams.
• Confident use of multimeter, clamp meter, soldering station and other diagnostic tools, plus basic electronics repair skills.
• A valid driving permit.