Background

Uzima Microfinance Uganda Limited is a financial services institution focused on providing accessible and responsible microfinance solutions to individuals, small businesses, and community groups across Uganda. The organization aims to support financial inclusion by offering tailored loan products, savings options, and financial literacy initiatives. Uzima Microfinance Uganda Limited emphasizes ethical lending practices, customer-centric service, and sustainable community development. Joining the team offers an opportunity to contribute to economic empowerment while building a career in inclusive finance. The company values integrity, accountability, and professional growth for its employees.

Key Responsibilities

• Oversee daily branch operations, ensuring smooth, effective service delivery
• Drive branch targets in customer acquisition, savings mobilization, and loan portfolio growth
• Monitor loan portfolio quality, repayments, and recovery of overdue loans
• Supervise, coach, and support branch staff to meet performance targets
• Ensure accurate, timely MIS, financial, and operational reporting
• Ensure compliance with company policies, internal controls, and regulatory requirements
• Manage branch cash flow, banking, reconciliation, and fund accountability
• Lead branch meetings, staff reviews, and performance planning
• Support business development, community mobilization, and product promotion
• Identify operational challenges and drive improvement solutions

Qualifications & Experience

• Bachelor's degree in Business, Finance, Accounting, Economics, or related field
• Experience in microfinance, banking, or branch operations is an added advantage
• Strong computer skills (Word, Excel, PowerPoint) and MIS/reporting tools
• Solid grasp of credit management, savings mobilization, and portfolio management
• Strong leadership, communication, and analytical skills
• High integrity, accountability, and professionalism
• Willingness to work in the field and travel when required
• 35 years and below

Interviews will be Conducted at Mbale Regional Offices

Key Competencies

Leadership · Business Development · Credit & Portfolio Management · Customer Service · Communication · Integrity · Results Orientation

• Oversee daily branch operations, ensuring smooth, effective service delivery
• Drive branch targets in customer acquisition, savings mobilization, and loan portfolio growth
• Monitor loan portfolio quality, repayments, and recovery of overdue loans
• Supervise, coach, and support branch staff to meet performance targets
• Ensure accurate, timely MIS, financial, and operational reporting
• Ensure compliance with company policies, internal controls, and regulatory requirements
• Manage branch cash flow, banking, reconciliation, and fund accountability
• Lead branch meetings, staff reviews, and performance planning
• Support business development, community mobilization, and product promotion
• Identify operational challenges and drive improvement solutions

• Strong computer skills (Word, Excel, PowerPoint) and MIS/reporting tools
• Solid grasp of credit management, savings mobilization, and portfolio management
• Strong leadership, communication, and analytical skills
• High integrity, accountability, and professionalism
• Willingness to work in the field and travel when required

• Bachelor's degree in Business, Finance, Accounting, Economics, or related field
• Experience in microfinance, banking, or branch operations is an added advantage