Description

Credit & AR Control Officer

Rainbow Uganda Subsidiary • Kampala

Reports to: Finance Manager

Job Purpose – Manage customer credit risk and accounts receivable to protect the company’s financial health while supporting sustainable business growth.

• KEY RESPONSIBILITIES

Onboarding & rating – verify customer information, assess creditworthiness, recommend credit limits and payment terms, and establish complete traceable credit files.

Credit management — maintain credit files in CRM and SAP, review limits and terms periodically, ensure sales comply with credit policy, and support continuous policy improvement.

Collection – monitor AR aging, visit high-risk customers, collect with Sales up to 30 days and lead older cases, escalating difficult accounts to HQ, the Local Credit Committee and Legal.

Channel risk – track distributor inventory movement, link it with sales and receivables, flag excess, near-expiry and slow-moving stock, and alert on emerging customer risk.

Sales follow-up -share ARand overdue data with Sales, track their commitments and compliance with credit limits, and alert on over-limit, overdue or abnormal credit sales.

• QUALIFICATIONS & REQUIREMENTS

• PROFESSIONAL COMPETENCIES

Education — Bachelor’s degree in Finance, Accounting, Business Administration or a related field; credit or risk certification (e.g. CICP) is a plus.

Experience – Minimum 3 years in credit management, AR or financial analysis with proven assessment and collection results; SAP and CRM experience preferred.

Language — Good written and verbal English (intermediate or above) for daily business, customer interaction and professional reporting.

Travel – Willing to accept and adapt to frequent business travel for customer visits, credit verification and collection follow-up.

Technical – Strong AR and credit risk analysis, credit rating and limit assessment, financial reconciliation, local legal collection knowledge and advanced Excel skills.

Core – Analytical and detail-oriented with sound judgment; strong communicator and negotiator; proactive and results-driven; high ethical standards.

• Verify customer information, assess creditworthiness, recommend credit limits and payment terms, and establish complete traceable credit files.
• Maintain credit files in CRM and SAP, review limits and terms periodically, ensure sales comply with credit policy, and support continuous policy improvement.
• Monitor AR aging, visit high-risk customers, collect with Sales up to 30 days and lead older cases, escalating difficult accounts to HQ, the Local Credit Committee and Legal.
• Track distributor inventory movement, link it with sales and receivables, flag excess, near-expiry and slow-moving stock, and alert on emerging customer risk.
• Share AR and overdue data with Sales, track their commitments and compliance with credit limits, and alert on over-limit, overdue or abnormal credit sales.

• Strong AR and credit risk analysis
• Credit rating and limit assessment
• Financial reconciliation
• Local legal collection knowledge
• Advanced Excel skills
• Analytical and detail-oriented with sound judgment
• Strong communicator and negotiator
• Proactive and results-driven
• High ethical standards
• Good written and verbal English (intermediate or above)

• Bachelor’s degree in Finance, Accounting, Business Administration or a related field
• Credit or risk certification (e.g. CICP) is a plus
• Minimum 3 years in credit management, AR or financial analysis with proven assessment and collection results
• SAP and CRM experience preferred
• Willing to accept and adapt to frequent business travel