Customer Success and Retention Lead job at ChapChap
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Customer Success and Retention Lead
2025-11-26T16:35:47+00:00
ChapChap
https://cdn.greatugandajobs.com/jsjobsdata/data/default_logo_company/defaultlogo.png
FULL_TIME
 
Kampala
Kampala
00256
Uganda
Professional Services
Customer Service, Management
UGX
 
MONTH
2025-12-30T17:00:00+00:00
 
Uganda
8

At ChapChap, we believe customer success is the heart of sustainable growth and we're expanding our team. We're looking for a dedicated Customer Success and Retention Lead to strengthen relationships, enhance agent experience, and ensure our users get maximum value from our platform.

If you're passionate about customer insights, loyalty strategies and building meaningful engagement, this is your chance to make an impact.

 
 
 
bachelor degree
12
JOB-69272c634b46b

Vacancy title:
Customer Success and Retention Lead

[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service, Management]

Jobs at:
ChapChap

Deadline of this Job:
Tuesday, December 30 2025

Duty Station:
Kampala | Kampala | Uganda

Summary
Date Posted: Wednesday, November 26 2025, Base Salary: Not Disclosed

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JOB DETAILS:

At ChapChap, we believe customer success is the heart of sustainable growth and we're expanding our team. We're looking for a dedicated Customer Success and Retention Lead to strengthen relationships, enhance agent experience, and ensure our users get maximum value from our platform.

If you're passionate about customer insights, loyalty strategies and building meaningful engagement, this is your chance to make an impact.

 

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Apply before 30th December 2025 by sending your CV and cover letter 

 

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Job Info
Job Category: Customer Service jobs in Uganda
Job Type: Full-time
Deadline of this Job: Tuesday, December 30 2025
Duty Station: Kampala | Kampala | Uganda
Posted: 26-11-2025
No of Jobs: 1
Start Publishing: 26-11-2025
Stop Publishing (Put date of 2030): 10-10-2076
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