The role is responsible for on site management of physical infrastructure stability and ensuring the physical security and environmental control necessary for continuous, high-availability operation of the physical data center facility. The focus is on the physical, non-IT systems that support the technology within the data center, ensuring the building and its critical systems never fail.

Key Results Areas / Accountabilities.

• Power Management and Resilience
• Continuously monitoring the status, performance, and fuel levels of the Uninterruptible Power Supplies (UPS) and backup generators to guarantee immediate failover capability during utility outages.
• Performing routine inspections of electrical switchgear, distribution panels, and power circuits.
• Conducting regular tests and inspections of battery strings within the UPS systems to ensure optimal charge and reliability.
• Cooling and Environmental Control
• Monitoring and adjusting the data hall environment to ensure temperature and humidity levels remain within strict, manufacturer-specified tolerances to prevent equipment damage
• Monitoring proper airflow and containment strategies (like hot/cold aisle separation) are maintained to maximize cooling efficiency.
• Physical Security and Safety
• Managing and monitoring the physical access control systems, issuing and revoking access credentials, and ensuring only authorized personnel are in the facility.
• Monitoring closed-circuit television (CCTV) systems for any unauthorized activity or security breaches.
• Inspecting and participating in scheduled tests on fire detection and suppression systems
• Conducting regular facility walk-throughs to identify and report any physical risks, leaks, or maintenance issues.
• Remote Hands and Basic Physical Support
• Performing simple physical operations like power cycling (rebooting) servers or network gear upon request from remote IT operations teams.
• Checking the status of indicator lights on hardware and reporting findings (e.g., checking for solid vs. flashing lights to report device status).
• Supervising and escorting external maintenance vendors who are servicing critical infrastructure (e.g., generator refueling, UPS maintenance).

Qualifications.

• Diploma in IT, Electrical engineering, Computer Science or related area.

Skills / Competencies.

A. Technical Skills.

• Strong knowledge of facilities management, especially with power, generators and electric distribution in IT or similar environments
• Expertise in physical security systems and fire detection/ suppression protocols
• Understanding of safety compliance and standards related to electrical work

B. Behavioral Competencies.

• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, hybrid environment.
• Excellent communication and teamwork.
• High level of integrity, with strong attention to detail.
• Proactive, innovative mindset with willingness to learn new technologies.

Experience.

• At least two years’ hands-on experience in a related area.

• Continuously monitoring the status, performance, and fuel levels of the Uninterruptible Power Supplies (UPS) and backup generators to guarantee immediate failover capability during utility outages.
• Performing routine inspections of electrical switchgear, distribution panels, and power circuits.
• Conducting regular tests and inspections of battery strings within the UPS systems to ensure optimal charge and reliability.
• Monitoring and adjusting the data hall environment to ensure temperature and humidity levels remain within strict, manufacturer-specified tolerances to prevent equipment damage
• Monitoring proper airflow and containment strategies (like hot/cold aisle separation) are maintained to maximize cooling efficiency.
• Managing and monitoring the physical access control systems, issuing and revoking access credentials, and ensuring only authorized personnel are in the facility.
• Monitoring closed-circuit television (CCTV) systems for any unauthorized activity or security breaches.
• Inspecting and participating in scheduled tests on fire detection and suppression systems
• Conducting regular facility walk-throughs to identify and report any physical risks, leaks, or maintenance issues.
• Performing simple physical operations like power cycling (rebooting) servers or network gear upon request from remote IT operations teams.
• Checking the status of indicator lights on hardware and reporting findings (e.g., checking for solid vs. flashing lights to report device status).
• Supervising and escorting external maintenance vendors who are servicing critical infrastructure (e.g., generator refueling, UPS maintenance).

• Strong knowledge of facilities management, especially with power, generators and electric distribution in IT or similar environments
• Expertise in physical security systems and fire detection/ suppression protocols
• Understanding of safety compliance and standards related to electrical work
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, hybrid environment.
• Excellent communication and teamwork.
• High level of integrity, with strong attention to detail.
• Proactive, innovative mindset with willingness to learn new technologies.

• Diploma in IT, Electrical engineering, Computer Science or related area.