Optasia is a fully enabled B2B2X financial technology platform covering scoring, financial decisioning, disbursement and collection. We are committed to enabling financial inclusion for all. We are changing the world our way.

We are seeking enthusiastic professionals, with energy, who are result driven and have can-do attitude, who want to be part of a team of likeminded individuals who deliver solutions in an innovative and exciting environment.

The FSP Manager – East Southern Africa plays a critical role in managing and growing Optasia’s partnerships with financial institutions across designated markets in the East Africa region including but not limited to Uganda, Zambia and Mozambique. This role ensures seamless integration, operational alignment, and strategic collaboration between Optasia and its Financial Services Provider (FSP) partners, primarily banks and like-minded financial services institutions.

What you will do

Partnership Management

• Serve as the primary point of contact for assigned FSPs
• Build and maintain strong relationships with partner institutions
• Coordinate joint planning, performance reviews, and strategic alignment

Operational Coordination

• Oversee day-to-day operations between Optasia and the FSP
• Ensure timely execution of commercial agreements and service-level commitments
• Monitor KPIs and resolve operational issues in collaboration with internal teams

Project Implementation

• Lead onboarding and launch activities for new products or markets
• Coordinate cross-functional teams (legal, compliance, tech, product) to meet FSP requirements
• Track implementation timelines and ensure delivery against milestones

Compliance & Documentation

• Support KYC, regulatory, and contractual documentation processes
• Ensure all partner activities comply with internal and external standards

Reporting & Analysis

• Provide regular updates on partner performance and market dynamics
• Identify growth opportunities and recommend improvements to commercial model

What you will bring

• Strong liquidity and understanding of treasury management
• Previous experience as a Relationship manager in corporate or commercial banking is a plus
• Strong understanding of digital financial services, banking, or fintech ecosystems
• Excellent relationship management and stakeholder engagement skills
• Project management experience with cross-functional coordination
• Analytical mindset with ability to interpret performance data

Your key attributes

• Strong desire for exploring, evaluating and understanding in depth old and new technologies
• Passion for learning new technologies and eagerness to collaborate with other creative minds
• Excellent judgment, organizational and problem-solving skills
• Ability to hit tight deadlines and work under pressure and strict attention to detail
• Excellent communication skills and team working mentality
• Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST)

Why you should apply

What we offer:

• Flexible remote working
• Competitive remuneration package
• Extra day off on your birthday
• Performance-based bonus scheme
• Comprehensive private healthcare insurance
• All the tech gear you need to work smart

Optasia’s Perks:

• Be a part of a multicultural working environment
• Meet a very unique and promising business and industry
• Gain insights for tomorrow market’s foreground
• A solid career path within our working family is ready for you
• Continuous training and access to online training platforms

Optasia’s Values 

• Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
• Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
• Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
• Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
• Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.

• Serve as the primary point of contact for assigned FSPs
• Build and maintain strong relationships with partner institutions
• Coordinate joint planning, performance reviews, and strategic alignment
• Oversee day-to-day operations between Optasia and the FSP
• Ensure timely execution of commercial agreements and service-level commitments
• Monitor KPIs and resolve operational issues in collaboration with internal teams
• Lead onboarding and launch activities for new products or markets
• Coordinate cross-functional teams (legal, compliance, tech, product) to meet FSP requirements
• Track implementation timelines and ensure delivery against milestones
• Support KYC, regulatory, and contractual documentation processes
• Ensure all partner activities comply with internal and external standards
• Provide regular updates on partner performance and market dynamics
• Identify growth opportunities and recommend improvements to commercial model

• Strong liquidity and understanding of treasury management
• Strong understanding of digital financial services, banking, or fintech ecosystems
• Excellent relationship management and stakeholder engagement skills
• Project management experience with cross-functional coordination
• Analytical mindset with ability to interpret performance data
• Excellent judgment, organizational and problem-solving skills
• Ability to hit tight deadlines and work under pressure and strict attention to detail
• Excellent communication skills and team working mentality
• Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST)

• Previous experience as a Relationship manager in corporate or commercial banking is a plus