Guest House Manager
2026-07-10T21:14:14+00:00
Kagando Rural Development Centre (KARUDEC)
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https://karudec.ug/
FULL_TIME
Kasese District
Kasese
00256
Uganda
Nonprofit, and NGO
Management, Business Operations, Customer Service, Restaurant & Hospitality, Cleaning & Facilities
2026-07-23T17:00:00+00:00
8
Job Purpose
To oversee the daily operations of the guest house, ensuring excellent customer service, efficient management, guest satisfaction, and proper maintenance of facilities.
Key Duties and Responsibilities
- Manage daily guest house operations.
- Welcome guests and ensure a comfortable stay experience.
- Supervise housekeeping and support staff.
- Manage bookings, reservations, and guest records.
- Monitor cleanliness, maintenance, and service standards.
- Handle guest inquiries, feedback, and complaints professionally.
- Manage supplies, inventory, and operational expenses.
- Prepare operational reports.
- Ensure compliance with health, safety, and hospitality standards.
- Promote positive guest relations and customer satisfaction.
Qualifications and Experience
- Certificate or Diploma in Hospitality Management, Tourism, Business Administration, or a related field.
- Previous experience in hotel, guest house, or hospitality management.
- Experience supervising staff is an added advantage.
Skills and Competencies
- Excellent customer service skills.
- Leadership and management abilities.
- Good communication skills.
- Organization and problem-solving skills.
- Financial and administrative management skills.
- Manage daily guest house operations.
- Welcome guests and ensure a comfortable stay experience.
- Supervise housekeeping and support staff.
- Manage bookings, reservations, and guest records.
- Monitor cleanliness, maintenance, and service standards.
- Handle guest inquiries, feedback, and complaints professionally.
- Manage supplies, inventory, and operational expenses.
- Prepare operational reports.
- Ensure compliance with health, safety, and hospitality standards.
- Promote positive guest relations and customer satisfaction.
- Excellent customer service skills.
- Leadership and management abilities.
- Good communication skills.
- Organization and problem-solving skills.
- Financial and administrative management skills.
- Certificate or Diploma in Hospitality Management, Tourism, Business Administration, or a related field.
- Previous experience in hotel, guest house, or hospitality management.
- Experience supervising staff is an added advantage.
JOB-6a5160a62559f
Vacancy title:
Guest House Manager
[Type: FULL_TIME, Industry: Nonprofit, and NGO, Category: Management, Business Operations, Customer Service, Restaurant & Hospitality, Cleaning & Facilities]
Jobs at:
Kagando Rural Development Centre (KARUDEC)
Deadline of this Job:
Thursday, July 23 2026
Duty Station:
Kasese District | Kasese
Summary
Date Posted: Friday, July 10 2026, Base Salary: Not Disclosed
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Learn more about Kagando Rural Development Centre (KARUDEC)
Kagando Rural Development Centre (KARUDEC) jobs in Uganda
JOB DETAILS:
Job Purpose
To oversee the daily operations of the guest house, ensuring excellent customer service, efficient management, guest satisfaction, and proper maintenance of facilities.
Key Duties and Responsibilities
- Manage daily guest house operations.
- Welcome guests and ensure a comfortable stay experience.
- Supervise housekeeping and support staff.
- Manage bookings, reservations, and guest records.
- Monitor cleanliness, maintenance, and service standards.
- Handle guest inquiries, feedback, and complaints professionally.
- Manage supplies, inventory, and operational expenses.
- Prepare operational reports.
- Ensure compliance with health, safety, and hospitality standards.
- Promote positive guest relations and customer satisfaction.
Qualifications and Experience
- Certificate or Diploma in Hospitality Management, Tourism, Business Administration, or a related field.
- Previous experience in hotel, guest house, or hospitality management.
- Experience supervising staff is an added advantage.
Skills and Competencies
- Excellent customer service skills.
- Leadership and management abilities.
- Good communication skills.
- Organization and problem-solving skills.
- Financial and administrative management skills.
Work Hours: 8
Experience in Months: 12
Level of Education: professional certificate
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested and qualified candidates should submit:
- Application letter.
- Updated CV with two referees and reliable telephone contacts.
- Copies of academic documents.
- Baptism and confirmation certificates.
- Recommendation letter from church leader.
- Marriage certificate (where applicable).
Address applications to:
The Human Resource Manager
KARUDEC
Private Bag, Kasese, Uganda
Telephone: +256620091569
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