QUALITY PLASTICS UGANDA LIMITED is seeking an IT Administrator for purposes of maintaining and optimizing the company’s IT infrastructure, ensuring seamless operation of servers, networks. This role supports day-to-day IT operations, implements technology improvements, and provides technical support to users across departments to enhance productivity and data security. The candidate must be performance-driven, possess strong organizational and planning skills, and be proficient in problem-solving and motivating others. This is a full-time, on-site position located in Mukono.

Key Responsibilities.

System Administration

• Manage and maintain company servers, user accounts, access rights, and system configurations.
• Monitor system performance and proactively resolve issues to minimize downtime.
• Ensure regular system backups, SQL database backup.

Network Management

• Administer and troubleshoot LAN connectivity, firewalls, routers, switches, and WiFi networks.
• Maintain network security, including antivirus protection, access control, and threat monitoring.
• Coordinate with service providers for internet connectivity and network maintenance.

Hardware and Software Support

• Install, configure, and maintain computers, printers, and peripheral devices.
• Manage software licensing, updates, and asset inventory.
• Provide timely technical assistance to end-users for hardware/software issues.

IT Policy & Security Compliance

• Implement and enforce IT policies, data security standards, and access protocols.
• Monitor cybersecurity risks and maintain system patches and updates.
• Ensuring proper maintenance of CCTV cameras from service providers.
• Perform any other assigned duties if and when needed

IT-Administrator - Qualifications

Minimum Experience: • 3–5 years of experience in IT administration or system/network management.

Minimum Education: Bachelor’s degree in Information Technology

Knowledge & Skills:

• Strong knowledge of Windows Server and Microsoft 365.
• Proficiency in network devices (firewalls, routers, switches, access points).
• Good understanding of data backup, cybersecurity, and system monitoring tools.
• Analytical mindset with problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.

Preferred Experience

• Experience in a manufacturing or production environment.

Working Conditions

• On-site, full-time position within the factory or head office premises.
• Occasional after-hours support may be required during system upgrades or outages.

• Manage and maintain company servers, user accounts, access rights, and system configurations.
• Monitor system performance and proactively resolve issues to minimize downtime.
• Ensure regular system backups, SQL database backup.
• Administer and troubleshoot LAN connectivity, firewalls, routers, switches, and WiFi networks.
• Maintain network security, including antivirus protection, access control, and threat monitoring.
• Coordinate with service providers for internet connectivity and network maintenance.
• Install, configure, and maintain computers, printers, and peripheral devices.
• Manage software licensing, updates, and asset inventory.
• Provide timely technical assistance to end-users for hardware/software issues.
• Implement and enforce IT policies, data security standards, and access protocols.
• Monitor cybersecurity risks and maintain system patches and updates.
• Ensuring proper maintenance of CCTV cameras from service providers.
• Perform any other assigned duties if and when needed.

• Strong knowledge of Windows Server and Microsoft 365.
• Proficiency in network devices (firewalls, routers, switches, access points).
• Good understanding of data backup, cybersecurity, and system monitoring tools.
• Analytical mindset with problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.

• Minimum Experience: 3–5 years of experience in IT administration or system/network management.
• Minimum Education: Bachelor’s degree in Information Technology.
• Preferred Experience: Experience in a manufacturing or production environment.