Summary
Date Posted: Wednesday, August 30 2023, Base Salary: Not Disclosed

JOB DETAILS:
Job Summary:
PEAS is looking for an energetic and enthusiastic Information technology assistant to support both country office and school network. The IT Assistant will support in providing IT services ranging from installing, supporting, and managing computer-based information systems, including both software applications and computer hardware. He/she'll solve technical issues as they arise and be ready where necessary to be assigned to work with partner schools outside network schools as part of system strengthening.

Purpose: To streamline and support the IT department in supporting teams in the implementation of the department activities.

Key Responsibilities:
• Provide technical assistance to staff on hardware and software issues.
• Install, configure, and troubleshoot hardware and software.
• Monitor and maintain computer systems and networks.
• Set up accounts and user profiles.
• Provide system administration and maintenance.
• Respond to and diagnose technical hardware and software issues.
• Research and recommend new technologies.
• Create and maintain documentation of technical processes.
• Follow up with users to ensure their technical issues have been resolved.

PERSON SPECIFICATIONS
Experience and Qualifications.
• Diploma or bachelor’s degree in information systems, information technology, computer Science, or related field.
• 1 years of experience in IT support.
• Knowledge of CCNA and Database Management
• Knowledge of hardware and software installation, troubleshooting, and maintenance.
• Able to diagnose and resolve technical issues.
• Critical thinking and Innovation and creativity.

Desired
• A visionary and values aligned individual who is ready to learn.
• Experience in CCNP and Systems Development.
• Technological skills.
• Information literacy.

Skills & Personal Attributes:
• A good collaborator, team player and listener
• Good organizing and coordinating skills.
• Good communication skills.
• Strong analytical and problem-solving skills.
• Detail-oriented.


Work Hours: 8

Experience in Months: 12

Level of Education: Associate Degree

Job application procedure

Suitable and qualified candidates should follow this link https://forms.office.com/e/sM69z0y9EX  to access and complete the application form and submit your CVs on hr.associate@peas.org.uk.  Closing date for applications is Tuesday 13th September 2023 at 17:00 hours EAT. Due to the urgency to fill this role, shortlisting and interviews maybe done on a rolling basis. Qualified applicants are encouraged to submit their application in the shortest time possible.

PEAS is an equal opportunity employer that does not discriminate in its recruitment practices and, to build the strongest possible workforce, actively seeks a diverse applicant pool. PEAS is committed to the protection of children, and we do not employ people whose background is not suitable for working with children. We welcome all applicants and will always treat every application fairly based on merit. As an organization working to expand equitable access with a strong focus on girls’, we strongly encourage applications from female candidates.



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