Operations And Performance Manager
2026-10-12T10:03:09+00:00
Brewed Chats
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FULL_TIME
Bwebajja, Wakiso
Kampala
00256
Uganda
Professional Services
Management,Business Operations,Admin & Office,Social Services & Nonprofit
2026-10-22T17:00:00+00:00
8
Brewed Chats Limited is an emerging adolescent counselling, wellness, and development institution committed to Helping Adolescents Become Successful Adults. Guided by our philosophy, Believe. Build. Become., we work with adolescents, parents, schools, and communities to promote mental wellness, personal development, leadership, academic success, and life readiness.
KEY RESPONSIBILITIES
- Oversee daily organisational activities.
- Manage and supervise employees.
- Develop operational plans and ensure target achievement.
- Ensure quality assurance and excellent service delivery.
- Coordinate programme implementation.
- Support school partnerships and client enrolment.
- Oversee administrative systems and reporting.
- Ensure compliance with organisational policies and safeguarding procedures.
MINIMUM QUALIFICATIONS AND EXPERIENCE
- A Bachelor’s degree in a relevant field from a recognised institution.
- A minimum of five (5) years of relevant professional experience, including at least two (2) years in a supervisory or managerial role.
- Demonstrated experience in operations management, employee supervision, performance management, and quality assurance.
- Proven ability to develop operational plans, manage teams, and achieve measurable targets.
- Strong organisational, communication, problem-solving, and leadership skills.
- Proficiency in digital workplace tools and reporting systems.
ADDED ADVANTAGES
- A Master’s degree in a relevant field.
- Experience in education, counselling, healthcare, youth development, or professional service organisations
- Experience establishing operational systems within a growing organisation.
- Demonstrated success in institutional partnerships, business development, or programme expansion.
PERSONAL ATTRIBUTES
- Integrity, initiative, accountability, sound judgment, attention to detail, and a genuine commitment to organisational excellence.
- Oversee daily organisational activities.
- Manage and supervise employees.
- Develop operational plans and ensure target achievement.
- Ensure quality assurance and excellent service delivery.
- Coordinate programme implementation.
- Support school partnerships and client enrolment.
- Oversee administrative systems and reporting.
- Ensure compliance with organisational policies and safeguarding procedures.
- operations management
- employee supervision
- performance management
- quality assurance
- organisational skills
- communication skills
- problem-solving skills
- leadership skills
- Proficiency in digital workplace tools and reporting systems
- A Bachelor’s degree in a relevant field from a recognised institution.
- A minimum of five (5) years of relevant professional experience, including at least two (2) years in a supervisory or managerial role.
- Demonstrated experience in operations management, employee supervision, performance management, and quality assurance.
- Proven ability to develop operational plans, manage teams, and achieve measurable targets.
- Strong organisational, communication, problem-solving, and leadership skills.
- Proficiency in digital workplace tools and reporting systems.
- A Master’s degree in a relevant field.
- Experience in education, counselling, healthcare, youth development, or professional service organisations
- Experience establishing operational systems within a growing organisation.
- Demonstrated success in institutional partnerships, business development, or programme expansion.
- Integrity, initiative, accountability, sound judgment, attention to detail, and a genuine commitment to organisational excellence.
JOB-6accb05d141fa
Vacancy title:
Operations And Performance Manager
[Type: FULL_TIME, Industry: Professional Services, Category: Management,Business Operations,Admin & Office,Social Services & Nonprofit]
Jobs at:
Brewed Chats
Deadline of this Job:
Thursday, October 22 2026
Duty Station:
Bwebajja, Wakiso | Kampala
Summary
Date Posted: Monday, October 12 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Brewed Chats Limited is an emerging adolescent counselling, wellness, and development institution committed to Helping Adolescents Become Successful Adults. Guided by our philosophy, Believe. Build. Become., we work with adolescents, parents, schools, and communities to promote mental wellness, personal development, leadership, academic success, and life readiness.
KEY RESPONSIBILITIES
- Oversee daily organisational activities.
- Manage and supervise employees.
- Develop operational plans and ensure target achievement.
- Ensure quality assurance and excellent service delivery.
- Coordinate programme implementation.
- Support school partnerships and client enrolment.
- Oversee administrative systems and reporting.
- Ensure compliance with organisational policies and safeguarding procedures.
MINIMUM QUALIFICATIONS AND EXPERIENCE
- A Bachelor’s degree in a relevant field from a recognised institution.
- A minimum of five (5) years of relevant professional experience, including at least two (2) years in a supervisory or managerial role.
- Demonstrated experience in operations management, employee supervision, performance management, and quality assurance.
- Proven ability to develop operational plans, manage teams, and achieve measurable targets.
- Strong organisational, communication, problem-solving, and leadership skills.
- Proficiency in digital workplace tools and reporting systems.
ADDED ADVANTAGES
- A Master’s degree in a relevant field.
- Experience in education, counselling, healthcare, youth development, or professional service organisations
- Experience establishing operational systems within a growing organisation.
- Demonstrated success in institutional partnerships, business development, or programme expansion.
PERSONAL ATTRIBUTES
- Integrity, initiative, accountability, sound judgment, attention to detail, and a genuine commitment to organisational excellence.
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
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