At Lapaire, we transform people’s lives.

Because good eyesight is essential for living well and fulfilling your dreams, we have developed a unique concept: a service where the customer is at the heart of our project and quality, stylish products at fair, transparent prices.

Joining the Lapaire team is first and foremost joining an inspiring pan-African adventure that impacts the health and well-being of the people around us, and therefore their lives.

But it is also and above all :

• Serving our clients at best to improve their lives.
• Working and acting as an entrepreneur, contributing to the Lapaire project with ideas and initiatives.
• Participating in the expansion of a dynamic company by organizing and anticipating work efficiently.
• Learning every day to continue to grow and surpass yourself.
• Collaborating with young and multicultural teams while sharing your knowledge.

The Lapaire Group was created in 2018 in Kenya and already has over 100 Optical Shops and over 500 employees in Uganda, Tanzania, Ivory Coast, Burkina Faso, Mali, Benin, Togo, Morocco and Senegal.

Lapaire, See Beyond.

Job description

The Sales representative will develop & promote sales at the Lapaire optical shop in Entebbe, meeting physically with potential customers in the field & in-store, provide top-notch customer service and handling customer calls. He/she will work closely with an Eye Specialist and will directly report to the Branch Manager.

His/her job will be composed of 3 main responsibilities:

Reach out and attend potential customers over the phone, the field or at the Branch

• Increase awareness around clear sight to all potential customers
• Use your knowledge to explain the benefits of wearing eyeglasses
• Listen, look and help people choose frames and lenses

Convert customers interest into successful sales

• Follow-up with potential customers over the phone, answering their questions related to pricing, payment and delivery
• Present clear pricing and installment plans options to potential customers
• Collect deposits and close sales with customers in due time

Ensure smooth delivery or pick up for customers

• Keep customers informed about the delivery or pick up of their glasses

Candidate profile

Bachelor's degree or Diploma in Commerce, Business Administration, Sales & Marketing, or any relevant field, with +1 years of professional experience in a business/retail setting.

Customer service-oriented with in-depth knowledge of basic sales techniques and telephone etiquette.

Excellent communication and interpersonal skills are essential.

It is required from candidates to be proficient in accounting and analysis software (Excel etc.)

Personal skills to be successful in this job

• Altruism: Money is important but helping others is even more satisfactory for you.
• People person: You like to talk, but you also hear what your customers says and wants
• Dynamic: You never lack of energy to welcome a new potential customer
• Positive: You don’t show your emotions and always remain positive with customers
• Highly motivated and passionate: You always want to go beyond your objectives
• Deal closer: You are driven by performance and know how to convince anyone
• Team spirit: You always want to share your experience and knowledge with other team members
• Always on time !

• Increase awareness around clear sight to all potential customers
• Use your knowledge to explain the benefits of wearing eyeglasses
• Listen, look and help people choose frames and lenses
• Follow-up with potential customers over the phone, answering their questions related to pricing, payment and delivery
• Present clear pricing and installment plans options to potential customers
• Collect deposits and close sales with customers in due time
• Keep customers informed about the delivery or pick up of their glasses

• Customer service-oriented with in-depth knowledge of basic sales techniques and telephone etiquette.
• Excellent communication and interpersonal skills are essential.
• Proficient in accounting and analysis software (Excel etc.)
• Altruism
• People person
• Dynamic
• Positive
• Highly motivated and passionate
• Deal closer
• Team spirit
• Always on time !

• Increase awareness around clear sight to all potential customers
• Use your knowledge to explain the benefits of wearing eyeglasses
• Listen, look and help people choose frames and lenses
• Follow-up with potential customers over the phone, answering their questions related to pricing, payment and delivery
• Present clear pricing and installment plans options to potential customers
• Collect deposits and close sales with customers in due time
• Keep customers informed about the delivery or pick up of their glasses

• Customer service-oriented with in-depth knowledge of basic sales techniques and telephone etiquette.
• Excellent communication and interpersonal skills are essential.
• Proficient in accounting and analysis software (Excel etc.)
• Altruism
• People person
• Dynamic
• Positive
• Highly motivated and passionate
• Deal closer
• Team spirit
• Always on time !