Vacancy title:
Executive Housekeeper

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management, Advertising & Marketing, Restaurant & Hospitality, Business Operations, Cleaning & Facilities]

Jobs at:
Nican Resort

Deadline of this Job:
Saturday, August 29 2026

Duty Station:
Kampala | Kampala

Summary
Date Posted: Friday, August 21 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Executive Housekeeper

Job Purpose

To lead and manage the hotel's housekeeping operations, ensuring exceptional standards of cleanliness, hygiene, room presentation, guest comfort and departmental efficiency.

Key Duties and Responsibilities

The Executive Housekeeper will:

• Manage the day-to-day operations of the housekeeping department.
• Establish and maintain high standards of cleanliness, hygiene and presentation throughout the hotel.
• Supervise cleaning and servicing of guest rooms, public areas, corridors, offices and other assigned spaces.
• Ensure guest rooms are cleaned, inspected and released according to hotel standards.
• Develop daily housekeeping schedules and allocate duties to staff.
• Supervise housekeeping staff and monitor their performance.
• Conduct regular inspections of guest rooms and public areas.
• Ensure rooms are prepared promptly for arriving guests.
• Coordinate closely with the Front Office regarding room status, arrivals, departures and special guest requirements.
• Monitor guest feedback relating to housekeeping services and take corrective action where necessary.
• Ensure proper handling and documentation of lost-and-found items.
• Monitor housekeeping supplies, linen, toiletries, cleaning products and equipment.
• Maintain accurate stock and inventory records.
• Control departmental costs and minimise wastage.
• Ensure proper use, storage and handling of cleaning chemicals.
• Ensure housekeeping equipment is cleaned, maintained and stored appropriately.
• Coordinate laundry operations and ensure adequate availability of clean linen and towels.
• Develop and maintain housekeeping procedures and checklists.
• Train and mentor housekeeping staff on cleaning standards, customer service, hygiene and safety.
• Ensure compliance with occupational health, safety and hygiene requirements.
• Report maintenance defects and room-related issues to the appropriate department.
• Coordinate deep-cleaning and periodic maintenance activities.
• Assist with preparation of housekeeping budgets and departmental reports.
• Participate in staff recruitment, induction and performance evaluations.
• Maintain appropriate departmental records and documentation.
• Support the hotel in maintaining high guest-satisfaction ratings.
• Perform any other duties assigned by the Operations Manager or General Manager.

Qualifications and Experience

• Diploma or Bachelor's degree in Hospitality Management, Hotel Management, Housekeeping Management or a related field.
• Relevant experience in hotel housekeeping, with previous supervisory experience.
• Experience as an Executive Housekeeper, Housekeeping Manager or similar position is highly desirable.

Key Competencies

• Excellent housekeeping and hotel-cleaning knowledge.
• Strong leadership and staff-supervision skills.
• Excellent attention to detail.
• Strong organisational and time-management skills.
• Good inventory and cost-control skills.
• Excellent communication and interpersonal abilities.
• Strong customer-service orientation.
• Ability to work under pressure and meet operational deadlines.
• Good knowledge of health, hygiene and safety standards.
• Professional appearance and conduct.
• High level of integrity, reliability and accountability.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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