Internal IT Support Officer job at Roke
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Internal IT Support Officer
2026-08-04T14:57:12+00:00
Roke
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_1157/logo/Roke%20Telkom.png
FULL_TIME
Uganda
Uganda
00256
Uganda
Professional Services
Computer & IT
UGX
MONTH
2026-08-11T17:00:00+00:00
8

We're Hiring!

Responsibilities or duties

The Internal IT Support Officer is responsible for providing first-line technical support and ensuring the reliable operation of the organization's IT systems, end-user devices, and business applications.

Qualifications or requirements

Diploma or bachelor's degree in information technology, Computer Science, or a related field. Relevant certifications (preferred): CompTIA A+, Network+, Microsoft, Cisco CCNA, or equivalent.

Experience needed

  • Experience supporting Windows 10/11 and Microsoft 365.
  • Knowledge of Active Directory, user account management, and Group Policy.
  • Basic understanding of TCP/IP, DNS, DHCP, VPNs, and Wi-Fi troubleshooting.
  • Experience installing, configuring, and troubleshooting desktops, laptops, printers, and peripherals.
  • Familiarity with antivirus, endpoint security, and patch management.
  • Basic knowledge of virtualization and cloud services is an advantage.
  • Providing first-line technical support
  • Ensuring the reliable operation of the organization's IT systems, end-user devices, and business applications.
  • Windows 10/11 support
  • Microsoft 365 support
  • Active Directory knowledge
  • User account management
  • Group Policy knowledge
  • TCP/IP, DNS, DHCP, VPNs, and Wi-Fi troubleshooting
  • Desktop, laptop, printer, and peripheral installation, configuration, and troubleshooting
  • Antivirus, endpoint security, and patch management familiarity
  • Basic knowledge of virtualization and cloud services
  • Diploma or bachelor's degree in information technology, Computer Science, or a related field.
  • Relevant certifications (preferred): CompTIA A+, Network+, Microsoft, Cisco CCNA, or equivalent.
bachelor degree
12
JOB-6a71fdc836784

Vacancy title:
Internal IT Support Officer

[Type: FULL_TIME, Industry: Professional Services, Category: Computer & IT]

Jobs at:
Roke

Deadline of this Job:
Tuesday, August 11 2026

Duty Station:
Uganda | Uganda

Summary
Date Posted: Tuesday, August 4 2026, Base Salary: Not Disclosed

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Learn more about Roke
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JOB DETAILS:

We're Hiring!

Responsibilities or duties

The Internal IT Support Officer is responsible for providing first-line technical support and ensuring the reliable operation of the organization's IT systems, end-user devices, and business applications.

Qualifications or requirements

Diploma or bachelor's degree in information technology, Computer Science, or a related field. Relevant certifications (preferred): CompTIA A+, Network+, Microsoft, Cisco CCNA, or equivalent.

Experience needed

  • Experience supporting Windows 10/11 and Microsoft 365.
  • Knowledge of Active Directory, user account management, and Group Policy.
  • Basic understanding of TCP/IP, DNS, DHCP, VPNs, and Wi-Fi troubleshooting.
  • Experience installing, configuring, and troubleshooting desktops, laptops, printers, and peripherals.
  • Familiarity with antivirus, endpoint security, and patch management.
  • Basic knowledge of virtualization and cloud services is an advantage.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Qualified applicants should submit a detailed CV, academic documents, and three professional referees.

The subject should have the title of the role being applied for.

Deadline

X 11 August, 2026

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Computer/ IT jobs in Uganda
Job Type: Full-time
Deadline of this Job: Tuesday, August 11 2026
Duty Station: Uganda | Uganda
Posted: 04-08-2026
No of Jobs: 1
Start Publishing: 04-08-2026
Stop Publishing (Put date of 2030): 10-10-2076
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