HMH-KUKU Ltd is looking for a result driven, customer-focused Paravet (5) to drive sales and deliver top-tier veterinary advisory services across our regional One Stop Shops. In this dual technical commercial role, you will act as a trusted partner to local farmers providing essential health support while scaling business operations.

This role involves selling day-old chicks (DOCs), Poultry feed, veterinary pharmaceutical products and equipment, training and serving customers.

Responsibilities or duties

• Sale of one-stop shop items including day-old-chicks.
• Manage the one-stop shop inventory levels to make key decisions on stock orders and engage in planning to meet future sales demand.
• Provide excellent customer service and respond to customer queries and complaints by providing satisfactory and timely feedback.
• Provide technical support to customers, farmers and the DOC Sales team.
• Confirm cashless payments, ensuring accuracy of prices, quantities and issuing invoices.
• Reconcile collections against the daily sales and generate reports
• Prepare and submit daily sales summaries reports and submit as per the guidelines set.
• Maintain and update the DOCs customer databases.
• Generate reports on sales, inventory and any other management report as needed.
• Ensure compliance with the company’s policies, procedures and statutory requirements.

Qualifications or requirements

• A National Diploma in Animal Production and Management or Animal Health.
• Proficiency in MS Word, MS- PowerPoint and MS Excel for business analysis

Experience needed

• A minimum of 2 years’ work experience in a customer technical support role.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Be part of a performance-driven and safety-focused organization.
• Contribute to a growing agribusiness committed to quality and continuous improvement.
• Grow your career in a company that values accountability, service excellence, and shared prosperity.

• Sale of one-stop shop items including day-old-chicks.
• Manage the one-stop shop inventory levels to make key decisions on stock orders and engage in planning to meet future sales demand.
• Provide excellent customer service and respond to customer queries and complaints by providing satisfactory and timely feedback.
• Provide technical support to customers, farmers and the DOC Sales team.
• Confirm cashless payments, ensuring accuracy of prices, quantities and issuing invoices.
• Reconcile collections against the daily sales and generate reports
• Prepare and submit daily sales summaries reports and submit as per the guidelines set.
• Maintain and update the DOCs customer databases.
• Generate reports on sales, inventory and any other management report as needed.
• Ensure compliance with the company’s policies, procedures and statutory requirements.

• Proficiency in MS Word, MS- PowerPoint and MS Excel for business analysis

• A National Diploma in Animal Production and Management or Animal Health.