Vacancy title:
Sales Account Managers

[Type: FULL_TIME, Industry: Information Technology, Category: Sales & Retail, Management]

Jobs at:
Sprint Internet Uganda

Deadline of this Job:
Thursday, August 20 2026

Duty Station:
Kampala | Kampala

Summary
Date Posted: Friday, August 14 2026, Base Salary: Not Disclosed

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JOB DETAILS:

SALES ACCOUNT MANAGER

Position Overview

We are seeking a results-driven and customer-focused Sales Account Manager to develop and maintain strong relationships with existing clients, identify new business opportunities, and drive sales growth. The successful candidate will be responsible for managing assigned accounts, understanding customer needs, promoting products or services, and achieving agreed sales targets.

Key Responsibilities

1. Manage and develop relationships with existing clients to ensure customer satisfaction, retention, and business growth.
2. Identify and pursue new sales opportunities through prospecting, referrals, networking, and market research.
3. Meet and exceed assigned sales targets and revenue objectives.
4. Understand clients' business needs and recommend appropriate products or services.
5. Prepare and deliver sales presentations, proposals, quotations, and commercial negotiations.
6. Follow up on leads, enquiries, quotations, and prospective business opportunities.
7. Maintain accurate and up-to-date records of customer interactions, sales activities, opportunities, and account information.
8. Develop account plans and strategies to increase revenue from existing and prospective customers.
9. Coordinate with internal teams to ensure timely and effective delivery of products or services to clients.
10. Monitor customer feedback and resolve complaints or service issues promptly.
11. Monitor market trends, competitor activities, and customer preferences to identify opportunities and potential risks.
12. Prepare regular sales and account performance reports for management.
13. Build long-term partnerships with key customers and identify opportunities for cross-selling and upselling.
14. Participate in sales meetings, exhibitions, networking events, and other business development activities.
15. Perform any other duties related to sales and account management as assigned by management.

Qualifications and Experience

Candidates should have:

• A Diploma or Bachelor's Degree in Sales and Marketing, Business Administration, Commerce, Business Management, or a related field from a recognized institution.
• At least 2–3 years of relevant experience in sales, account management, business development, or a related role.
• Proven ability to meet or exceed sales targets.
• Strong customer relationship management and negotiation skills.
• Excellent verbal and written communication skills.
• Good presentation and interpersonal skills.
• Strong analytical, organizational, and problem-solving abilities.
• Proficiency in Microsoft Office and customer relationship management (CRM) systems is an added advantage.
• Ability to work independently while also collaborating effectively with a team.
• Willingness to travel or meet clients where required.

Key Competencies

• Sales and business development
• Customer relationship management
• Negotiation and persuasion
• Communication and presentation
• Account planning
• Lead generation and conversion
• Market research
• Target and performance management
• Problem-solving
• Teamwork and collaboration

Performance Indicators

The Sales Account Manager will typically be assessed based on:

• Achievement of sales and revenue targets.
• New customers acquired.
• Customer retention and account growth.
• Conversion of leads into sales.
• Value of upselling and cross-selling opportunities.
• Customer satisfaction and relationship quality.
• Accuracy and timeliness of sales reports.
• Growth of assigned accounts.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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