Background

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, General and Medical Insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania. For more information, visit www.JubileeInsurance.com.

We currently have an exciting career opportunity for an Agency Training Executive in Jubilee Life Company of Uganda. The position holder will report to the Head of Agency Recruitment and Training and will be based at Head Office in Kampala.

Role Purpose

The role holder will support in implementing and coordinating training programs and activities to the Agency sales channels in order to ensure an optimum learning environment and skills transfer using standardized tools and manuals, ensuring all trainings are carried out with strict adherence to approved budgets.

Main Responsibilities

Deliver training courses and programs to the Life Company Sales Force.

Formulate input to training needs analysis and organize training based on it.

Develop, review and maintain a training curriculum, content materials, manuals, aids and tools relating to the Life Assurance Training.

Conduct regular training impact assessment.

Prepare relevant and timely reports for specific target groups through their respective Managers.

Ensure the effective scheduling of all training activities and execute all training as per the training calendar.

Build adequate control mechanisms to ensure optimum number of people covered under each training session.

Respond to product queries from agents, develop testing and procedures.

Coordinate COP/ECOP registrations and other educational needs of the agents with the College of Insurance and ensure all payments are made on time.

Coordinate, train and register all agents in the Life Agency Portal/track the number of agents registered in the portal every new month.

Track and analyze market training trends by staying current with latest developments in the industry and competitor activities.

Key Deliverables

Well-Trained and Competent Bancassurance Force:

Effective Onboarding and Induction

Ongoing Training and Development

Compliance and Ethical Standards

Key Competencies

Training and Facilitation

Communication and Presentation

Relationship Building

Analytical Thinking

Qualifications

Bachelor’s degree in Insurance, Finance, Business or any other related course

Certified Trainer Qualification

ECOP Qualification

Diploma in Insurance qualification will be an added advantage

LOMA/CII/IIK Qualification will be an added advantage

Relevant Experience

Minimum 3 years’ experience in a similar role, with experience in managing a team and a focus on agency operations, sales, or training.

Extensive experience in designing, implementing, and managing training programs for insurance agents or sales professionals

Strong understanding of the agency distribution channel and its unique dynamics, including recruitment, onboarding, sales processes, and agent development

• Deliver training courses and programs to the Life Company Sales Force.
• Formulate input to training needs analysis and organize training based on it.
• Develop, review and maintain a training curriculum, content materials, manuals, aids and tools relating to the Life Assurance Training.
• Conduct regular training impact assessment.
• Prepare relevant and timely reports for specific target groups through their respective Managers.
• Ensure the effective scheduling of all training activities and execute all training as per the training calendar.
• Build adequate control mechanisms to ensure optimum number of people covered under each training session.
• Respond to product queries from agents, develop testing and procedures.
• Coordinate COP/ECOP registrations and other educational needs of the agents with the College of Insurance and ensure all payments are made on time.
• Coordinate, train and register all agents in the Life Agency Portal/track the number of agents registered in the portal every new month.
• Track and analyze market training trends by staying current with latest developments in the industry and competitor activities.

• Training and Facilitation
• Communication and Presentation
• Relationship Building
• Analytical Thinking

• Bachelor’s degree in Insurance, Finance, Business or any other related course
• Certified Trainer Qualification
• ECOP Qualification
• Diploma in Insurance qualification will be an added advantage
• LOMA/CII/IIK Qualification will be an added advantage