Vacancy title:
Assistant Manager, Care Navigation

[Type: FULL_TIME, Industry: Insurance, Category: Management, Healthcare, Business Operations, Customer Service]

Jobs at:
Jubilee Life Insurance

Deadline of this Job:
Friday, January 23 2026

Duty Station:
Kampala, Uganda | Kampala

Summary
Date Posted: Wednesday, January 21 2026, Base Salary: Not Disclosed

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Learn more about Jubilee Life Insurance
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JOB DETAILS:

About Organisation:

Jubilee Life Insurance Company Uganda is the number 1 insurance provider in Uganda. We boost of over 80 years of service provision all over East Africa.

Job Summary:

Jubilee Life Insurance Uganda is seeking an Assistant Manager, Care Navigation to support the delivery of timely, high-quality healthcare coordination for policyholders while strengthening care navigation operations.

Key Duties and Responsibilities:

Care navigation coordination, provider relationship support, process improvement, data analysis, KPI monitoring, and collaboration with claims, care management, and customer service teams.

Qualifications, Skills and Experience:

• Bachelor’s degree in Medicine, Nursing, Public Health, Healthcare Management, or related field
• Diploma in Healthcare Management, Insurance, or Customer Service (preferred)
• 3-5 years’ experience in healthcare coordination or care navigation (1-2 years supervisory
• Strong stakeholder management, analytical and customer service skills
• Knowledge of healthcare and insurance regulatory requirements in Uganda

Work Hours: 8

Experience in Months: 36

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Deadline: 23rd January 2026

NB: Only shortlisted candidates will be contacted.

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