Business Development Officer Trainee
Department: Business Development
Reports To: Business Development Manager
Location: Kampala, Uganda (Office and Field-Based)

Job Purpose
The Business Development Officer Trainee supports the growth of Lafab Solutions by identifying potential clients, assisting in business development activities, conducting market research, and building relationships with prospective and existing clients. The trainee will receive practical training in corporate sales, HR outsourcing, workforce management, recruitment services, proposal preparation, and client relationship management while contributing to the achievement of the company's business development objectives.

This role is designed to develop future Business Development Officers capable of independently managing corporate accounts and delivering workforce solutions to organizations across Uganda.

Responsibilities or duties

1. Lead Generation

• Identify potential corporate clients through research and field prospecting.
• Build and maintain a database of prospective clients.
• Generate qualified leads through cold calls, emails, referrals, social media, networking, and field visits.
• Schedule appointments with prospective clients.
• Follow up on enquiries and marketing campaigns.

2. Business Development Support

• Assist in promoting Lafab Solutions' services to prospective clients.
• Participate in client meetings and presentations.
• Prepare meeting notes and follow-up action points.
• Support the preparation of quotations, proposals, and service presentations.
• Learn consultative selling techniques under supervision.

3. Client Relationship Management

• Build and maintain professional relationships with prospective and existing clients.
• Conduct regular follow-up with clients.
• Record client interactions in the company's CRM or reporting system.
• Support client satisfaction initiatives.
• Escalate client concerns to supervisors where necessary.

4. Market Research

• Research target industries and organizations.
• Identify business opportunities for the company's services.
• Monitor competitor activities and market trends.
• Gather information that supports business development strategies.

5. Marketing Support

• Participate in corporate marketing campaigns.
• Represent Lafab Solutions at career fairs, exhibitions, networking events, and business forums.
• Distribute company marketing materials.
• Support digital marketing activities by identifying content ideas and engaging prospective clients.

6. Proposal and Documentation Support

• Assist in preparing:
  • Business proposals
  • Company profiles
  • Quotations
  • Service presentations
  • Tender documents
• Maintain organized records of proposals and client correspondence.

7. Service Knowledge Development

Develop a strong understanding of Lafab Solutions' services, including:

• Outsourced Casual Workforce Management
• Temporary Staffing
• Permanent Recruitment
• Executive Search
• Domestic Staffing (Housemaid Placement and Management)
• Payroll Support
• Salary Surveys
• HR Consultancy
• Workforce Technology Solutions

8. Collaboration

Work closely with the HR Operations and Recruitment teams to:

• Understand client workforce requirements.
• Support successful recruitment projects.
• Learn workforce deployment processes.
• Ensure smooth communication between clients and internal teams.

9. Reporting

Prepare weekly activity reports covering:

• Leads generated
• Calls made
• Client visits
• Meetings attended
• Follow-ups completed
• Opportunities identified
• Market intelligence gathered
• Lessons learned during training

Learning Objectives
By the end of the traineeship, the trainee should be able to:

• Generate corporate business opportunities independently.
• Conduct professional client meetings.
• Prepare winning business proposals.
• Deliver effective corporate presentations.
• Negotiate basic commercial agreements.
• Build long-term client relationships.
• Understand outsourced workforce management.
• Manage a sales pipeline using CRM tools.
• Meet assigned business development targets.

Key Performance Indicators (KPIs)

• Number of new leads generated.
• Number of corporate visits conducted.
• Number of client meetings attended.
• Number of follow-ups completed.
• Number of proposals supported or prepared.
• Sales opportunities generated.
• Conversion of assigned leads into clients.
• Quality and timeliness of weekly reports.
• Professionalism and continuous learning.
• Achievement of monthly activity targets.

Qualifications

• Bachelor's Degree (Completed or Final Year) in:
  • Business Administration
  • Human Resource Management
  • Marketing
  • Procurement and Logistics
  • Economics
  • Social Sciences
  • Entrepreneurship
  • Or a related field.

Recent graduates are encouraged to apply.

Skills Required

• Strong communication and interpersonal skills.
• Confidence in interacting with business professionals.
• Good presentation skills.
• Strong written English.
• Basic negotiation skills.
• Research and analytical skills.
• Ability to learn quickly.
• Computer literacy (Microsoft Office and Google Workspace).
• Willingness to travel for client visits.
• Ability to use AI tools such as ChatGPT to improve productivity.

Personal Attributes

• Self-motivated and eager to learn.
• Professional appearance and conduct.
• High level of integrity.
• Positive attitude.
• Goal-oriented.
• Resilient and persistent.
• Customer-focused.
• Good team player.
• Excellent time management skills.
• Ability to work under minimal supervision.

Career Progression
Successful trainees who demonstrate strong performance, professionalism, and achievement of business development targets may be confirmed into the position of Business Development Officer, with opportunities to progress further into senior commercial and business development leadership roles.

Training and Mentorship
Throughout the traineeship, the trainee will receive structured coaching and practical exposure in:

• Corporate sales and consultative selling.
• Workforce outsourcing and HR consulting.
• Proposal and tender preparation.
• Contract negotiation fundamentals.
• Client relationship management.
• Recruitment and workforce management.
• Sales reporting and CRM usage.
• Business communication and professional presentation

• Identify potential corporate clients through research and field prospecting.
• Build and maintain a database of prospective clients.
• Generate qualified leads through cold calls, emails, referrals, social media, networking, and field visits.
• Schedule appointments with prospective clients.
• Follow up on enquiries and marketing campaigns.
• Assist in promoting Lafab Solutions' services to prospective clients.
• Participate in client meetings and presentations.
• Prepare meeting notes and follow-up action points.
• Support the preparation of quotations, proposals, and service presentations.
• Learn consultative selling techniques under supervision.
• Build and maintain professional relationships with prospective and existing clients.
• Conduct regular follow-up with clients.
• Record client interactions in the company's CRM or reporting system.
• Support client satisfaction initiatives.
• Escalate client concerns to supervisors where necessary.
• Research target industries and organizations.
• Identify business opportunities for the company's services.
• Monitor competitor activities and market trends.
• Gather information that supports business development strategies.
• Participate in corporate marketing campaigns.
• Represent Lafab Solutions at career fairs, exhibitions, networking events, and business forums.
• Distribute company marketing materials.
• Support digital marketing activities by identifying content ideas and engaging prospective clients.
• Assist in preparing: Business proposals, Company profiles, Quotations, Service presentations, Tender documents
• Maintain organized records of proposals and client correspondence.
• Develop a strong understanding of Lafab Solutions' services, including: Outsourced Casual Workforce Management, Temporary Staffing, Permanent Recruitment, Executive Search, Domestic Staffing (Housemaid Placement and Management), Payroll Support, Salary Surveys, HR Consultancy, Workforce Technology Solutions
• Work closely with the HR Operations and Recruitment teams to: Understand client workforce requirements, Support successful recruitment projects, Learn workforce deployment processes, Ensure smooth communication between clients and internal teams.
• Prepare weekly activity reports covering: Leads generated, Calls made, Client visits, Meetings attended, Follow-ups completed, Opportunities identified, Market intelligence gathered, Lessons learned during training

• Strong communication and interpersonal skills.
• Confidence in interacting with business professionals.
• Good presentation skills.
• Strong written English.
• Basic negotiation skills.
• Research and analytical skills.
• Ability to learn quickly.
• Computer literacy (Microsoft Office and Google Workspace).
• Willingness to travel for client visits.
• Ability to use AI tools such as ChatGPT to improve productivity.

• Bachelor's Degree (Completed or Final Year) in: Business Administration, Human Resource Management, Marketing, Procurement and Logistics, Economics, Social Sciences, Entrepreneurship, Or a related field.
• Recent graduates are encouraged to apply.