Summary
Date Posted: Thursday, January 18 2024, Base Salary: Not Disclosed

JOB DETAILS:
Knowledge, Skills & Competences
• Analytical skills
• Able to communicate claims decisions clearly
• Detailed oriented
• Good customer service skills

Responsibilities
Job Purpose:
• The position is responsible for all classes of insurance and related assignments that include but not limited to registration of all motor and non-motor claims, checking files processed for payment, appointment of loss assessors and adjusters, collection and disposal of all salvage, attending broker meetings.
• To render support to the entire department

Duties and Responsibilities
• In liaison with the head of claims, carry our inspection and collect information relevant to the claims department.
• Prepare necessary reports on inspected claims
• Receive, register and process all claims for all classes as assigned
• Verify quotations for all classes of insurance
• Assess liability of policies including verification of premiums
• Identify claims that don’t qualify for settlement and arrange for repudiation in consultation with the head of claims
• Following up subrogation recoveries
• Check all claim files for payment before they are approved by the head of claims
• Attend to clients and broker queries in liaison with the head of claims
• Ensure that all salvage is collected and disposed in time and ensure that salvage register is kept up to date
• Preparing monthly claims report in liaison with the head of claims.
• Settle claims within policy terms without exception
• Ensure only qualified and experiences are appointed to handle various claims
• Advise underwriters on any risk improvement measures noted in any policy
• Keep track of claim ratios and discuss the same during monthly renewal meetings
• Regular Meetings with Surveyor, and garages to check the feedback and discuss critical claims.
• Rotation of Surveyor, Garages and other service providers.
• Investigation to be used as effective tool for claim cost curtailment.
• Empanelment of workshops in consultation with the head of claim

Qualifications
• Bachelor's degree from a recognized institution

Details of experience
• 5 years of experience in a similar role preferably in the insurance sector


Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
Interested suitable candidates should send their CVs to mary@futureoptions.org by 22 January 2024
Application deadline: 2024-01-22


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