Vacancy title:
Customer Care Officers

[Type: FULL_TIME, Industry: Logistics, Category: Customer Service, Admin & Office]

Jobs at:
Intergrated Transport Solutions Limited (ITSL)

Deadline of this Job:
Friday, December 5 2025

Duty Station:
Kampala | Kampala | Uganda

Summary
Date Posted: Tuesday, November 25 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Background

The Ministry of Works and Transport is mandated to conduct mandatory motor vehicle inspections to ensure vehicle roadworthiness, environmental compliance and enhance road safety across the country.

To fulfil this mandate, the Ministry of Works and Transport contracted Integrated Transport Solutions Limited, an experienced and fit for purpose company that provides state of the art business solutions to provide technical services to recruit contract staff on behalf of the Ministry to support the operationalization of motor vehicle inspection centres and opening of additional motor vehicle registration centres.

As such, we are seeking to fill the positions below with qualified candidates to support provision of services for mandatory motor vehicle inspection and motor vehicle registration.

Job Purpose

To ensure seamless customer experience by providing customer care support at the MVIS office. The overall job is to respond to inquiries from walk in clients, offering information about Motor Vehicle Inspection Service processes and policies, providing appropriate guidance and excellent customer friendly service as well as performing various administrative and clerical tasks.

Detailed Job Information

Detailed job descriptions for the above job positions including required qualifications and experience are available on the ITSL website.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested candidates should send applications, addressed to the Talent and Acquisition Manager by 5:00 p.m. on 5th December 2025, quoting the job title in the subject line.

Applications should include:

• CV
• Motivation letter
• Daytime telephone number
• Contact details of three referees

Only shortlisted candidates shall be contacted.

Integrated Transport Solutions Limited (ITSL) is an equal employer.

Applications received after the stated deadline date will not be considered.

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