Vacancy title:
Deputy general manager

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Restaurant & Hospitality]

Jobs at:
Silver Back Hotel

Deadline of this Job:
Saturday, June 21 2025

Duty Station:
Mbarara | Mbarara | Uganda

Summary
Date Posted: Wednesday, May 21 2025, Base Salary: Not Disclosed

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JOB DETAILS:

About Silver Back Hotel

Silver Back Hotel is dedicated to delivering exceptional hospitality services. With a focus on collaboration and results, we uphold a formal culture that values integrity, customer focus, and teamwork. We strive to create a welcoming environment for both our employees and guests, ensuring that every experience is memorable.

Role Overview

The Deputy General Manager plays a critical role in overseeing the operations of Silver Back Hotel. This position is essential for coordinating various departments and ensuring that our mission of providing outstanding hotel services is met. The ideal candidate will thrive in a collaborative work environment, demonstrating a results-oriented approach while fostering effective team dynamics.

Position Details

• Employment Type: Full-time
• Location: Mbarara
• Reporting Structure: Reports to General Manager
• Work Arrangement: On-site

Key Responsibilities

1. Review financial statements and performance data to identify areas for improvement.

2. Direct and coordinate activities related to production, pricing, sales, or distribution.

3. Prepare staff work schedules and assign specific duties.

4. Manage financial or budget activities to maximize efficiency.

5. Engage in sales floor activities, assisting customers and managing inventory.

6. Plan promotional activities in coordination with other department managers.

Requirements

Essential Qualifications

• Education: Bachelor's degree in Hotel Management or related fields.
• Experience: 2-3 years in a similar role.
• Skills: Reading comprehension, active listening, speaking, critical thinking, and social perceptiveness.
• Knowledge Areas: Administration and Management, Customer Service, Personnel Management.
• Technical Knowledge: Proficiency in CRM software (e.g., Salesforce), HR software (e.g., Workday), financial analysis software (e.g., Adaptive Insights).
• Language Proficiency: English.

Preferred Qualifications

• Preferred Skills: Time management, writing, negotiation.
• Knowledge Areas: Production and Processing, Economics and Accounting.

Why come to Silver Back Hotel

At Silver Back Hotel, we understand the importance of work-life balance and offer a range of benefits designed to support our staff. We provide NSSF, paid time off, parental leave, and free lunch to ensure a positive working environment.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure
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Interested candidates are invited to submit their CV/Resume, a cover letter, and copies of relevant certificates to apply for this exciting opportunity.

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