Background information about the job or company

Embedded Devices Software Solution Sales Account Manager

Home based - Worldwide

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

Canonical is globally expanding its Embedded Devices Software Solution Sales team, hiring managers, directors, and account managers to broaden reach in mission-critical industries. The successful candidates will focus on our Ubuntu product portfolio, which is already widely used in connected devices and industrial PCs. Our newer offering, Ubuntu Core for IoT, provides state-of-the-art security and resilience for high-end appliances and equipment, serving global brands in consumer, industrial electronics, automotive, and robotics. We are continually enhancing this portfolio with features like real-time Linux capability and pursuing various certifications, representing Linux reinvented for optimal reliability, security, developer productivity, and footprint. We seek technically skilled professionals familiar with embedded Linux and RTOS.

This is a high-energy role focused on prospecting sales and strategic account development, demanding ambition and focus. You will be responsible for carrying an annual bookings quota and must be comfortable positioning and selling a range of open source, services, and software solutions. Leveraging Ubuntu's market adoption, the work requires actively building trusted and profitable commercial relationships, developing the potential of your territory beyond managing inbound interest. This involves prospecting new business, maintaining existing relationships, and working with colleagues on account strategy. Candidates must be effective in selling complex technical solutions, including enterprise software, cloud, virtualization, and container technologies, to senior levels of the enterprise and departments focused on embedded software and IoT devices. Professional practice, clear account planning, continuous pipeline reporting, and the ability to travel regionally for client engagement and internationally for company events twice a year are expected.

Responsibilities or duties

• Building and executing a territory sales plan to prioritize leading security-focused brands and manufacturers
• Working with marketing to promote our brand and increase market awareness in prioritized accounts
• Developing pipeline through outreach, prospecting, local marketing, and industry events
• Closing contracts to meet and exceed quarterly and annual bookings targets and achieve strategic objectives
• Managing customer relationships and interactions through all stages of the sales cycle
• Working with Field Engineers to understand customer requirements and ensure customer satisfaction
• Maintaining accurate data and forecasts within Salesforce
• Establishing productive professional relationships with key influencers and decision-makers
• Coordinating with colleagues, including support, delivery, and management

Qualifications or requirements

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject
• Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
• Track record of going above-and-beyond expectations to achieve outstanding results
• Professional written and spoken English with excellent presentation skills
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Result-oriented, with a personal drive to meet commitments
• Detail oriented with effective follow-up

Experience needed

• Field sales experience in embedded Linux, embedded software, or enterprise software
• Track record of achievement of sales targets and large account wins
• Experience with Linux (Debian or Ubuntu preferred)

Any other provided details

Location: We are growing our sales reach with remote roles in all regions - EMEA, APAC, and Americas; and office based roles in Taipei, Taiwan.

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Team Member Assistance Program & Wellness Platform

Opportunity to travel to new locations to meet colleagues

Priority Pass and travel upgrades for long-haul company events

Ability to travel internationally twice a year, for company events up to two weeks long

Willingness to travel up to 50% for customer meetings and industry events

• Building and executing a territory sales plan to prioritize leading security-focused brands and manufacturers
• Working with marketing to promote our brand and increase market awareness in prioritized accounts
• Developing pipeline through outreach, prospecting, local marketing, and industry events
• Closing contracts to meet and exceed quarterly and annual bookings targets and achieve strategic objectives
• Managing customer relationships and interactions through all stages of the sales cycle
• Working with Field Engineers to understand customer requirements and ensure customer satisfaction
• Maintaining accurate data and forecasts within Salesforce
• Establishing productive professional relationships with key influencers and decision-makers
• Coordinating with colleagues, including support, delivery, and management

• Field sales experience in embedded Linux, embedded software, or enterprise software
• Track record of achievement of sales targets and large account wins
• Experience with Linux (Debian or Ubuntu preferred)
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Result-oriented, with a personal drive to meet commitments
• Detail oriented with effective follow-up
• Excellent presentation skills

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject
• Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
• Track record of going above-and-beyond expectations to achieve outstanding results
• Professional written and spoken English