Job Overview

The Head Waiter will lead the F&B team to deliver a world-class dining experience at Erebero Hills. This role orchestrates seamless service, manages beverage inventory for profitability, and ensures high standards of hospitality as the vital link between the kitchen and guests.

Core Competencies

• Service Leadership & Staff Scheduling
• Advanced F&B Service, Menu & Wine Pairing Knowledge
• Beverage Inventory & Profitability Management
• High-End Guest Relations & Hosting Excellence
• Equipment Maintenance & Quality Control Oversight

Qualifications and Experience

• Proven experience in a senior waiter or supervisor role within a luxury lodge or hotel.
• Exceptional communication skills with a service-delivery mindset.
• Strong knowledge of international dining etiquette and beverage service.
• Ability to coordinate effectively with chefs and management under pressure.
• Exceptional attention to detail in table presentation and venue aesthetics, alongside effective leadership in training, mentoring, and motivating hospitality staff.

• Service Leadership & Staff Scheduling
• Advanced F&B Service, Menu & Wine Pairing Knowledge
• Beverage Inventory & Profitability Management
• High-End Guest Relations & Hosting Excellence
• Equipment Maintenance & Quality Control Oversight

• Service Leadership
• Staff Scheduling
• F&B Service
• Menu & Wine Pairing Knowledge
• Beverage Inventory Management
• Profitability Management
• Guest Relations
• Hosting Excellence
• Equipment Maintenance
• Quality Control
• Communication Skills
• International Dining Etiquette
• Coordination with Chefs and Management
• Attention to Detail
• Leadership
• Training and Mentoring

• Proven experience in a senior waiter or supervisor role within a luxury lodge or hotel.
• Exceptional communication skills with a service-delivery mindset.
• Strong knowledge of international dining etiquette and beverage service.
• Ability to coordinate effectively with chefs and management under pressure.
• Exceptional attention to detail in table presentation and venue aesthetics, alongside effective leadership in training, mentoring, and motivating hospitality staff.