Job Summary

The Human Resource Officer serves as the primary HR contact for employees on the plant floor and in the corporate office. The role supports the full employee lifecycle with a focus on employee relations, statutory compliance, payroll administration, learning and development, and general HR operations within a manufacturing environment.

• Serve as the primary contact for employee grievances, disciplinary proceedings, and conflict resolution.
• Ensure fair and consistent application of HR policies.
• Ensure compliance with labor laws, occupational health and safety (OHS) regulations, industry regulations, and internal company policies.
• Monitor and interpret employment legislation and advise management on regulatory changes.
• Manage disciplinary and dismissal procedures in accordance with legal requirements and company policies.
• Conduct employee investigations, document findings, and recommend corrective actions.
• Collaborate with supervisors and shift managers to maintain a positive workplace culture.
• Coordinate end-to-end payroll processing in collaboration with the Finance Department.
• Ensure accurate and timely salary payments for permanent, shift-based, and contract employees.
• Maintain payroll records, including: Overtime, Shift allowances, Deductions, Statutory contributions (NSSF, PAYE, etc.)
• Administer employee benefits such as: Health insurance, Leave entitlements, Statutory benefits
• Support salary benchmarking and compensation review exercises.
• Address payroll-related employee inquiries.
• Conduct Training Needs Assessments (TNAs) with departmental heads.
• Identify skills gaps across production, quality assurance, and support functions.
• Design, coordinate, and evaluate training programs, including: Safety inductions, Technical skills training, Leadership development programs
• Maintain employee training records.
• Ensure compliance with mandatory certifications and safety requirements.
• Support onboarding and orientation programs for new employees.
• Monitor and report Learning & Development KPIs, including: Training hours, Training completion rates, Post-training performance outcomes
• Maintain accurate and confidential employee records.
• Manage HR databases and documentation.
• Prepare HR reports and analytics, including: Headcount reports, Employee turnover, Absenteeism, Training metrics
• Support the development, review, and implementation of HR policies and procedures.
• Coordinate employee performance appraisal processes.
• Guide managers on performance management procedures.

• Labor law and statutory compliance knowledge.
• Payroll administration.
• Employee relations management.
• Performance management.
• Learning and development.
• HR reporting and analytics.
• Microsoft Office Suite: Word, Excel, PowerPoint

• Bachelor's Degree in: Human Resource Management, Industrial Relations, Business Administration, Related field
• Minimum of 3 years of progressive Human Resources experience.
• Experience in manufacturing, industrial, or FMCG environments preferred.
• Proven experience managing employee relations cases.
• Experience conducting disciplinary hearings.
• Hands-on experience with payroll processing and benefits administration.
• Experience designing and implementing training and development programs.