Location: Kampala (Primary Duty Station), with occasional travel to field offices
Employment Type: Full-Time
Reports to: Operations Manager
Contract Duration: One year renewable subject to performance, organizational needs, and funds availability.

1. OUR MISSION: WHY THIS ROLE EXISTS

At Red Rhino Development, we believe access to safe and reliable water changes lives. Behind every water system we install is a team of committed people who make that mission real. We are building healthier families, stronger communities, and sustainable systems, and we can only do it with the right people, well supported.

The HR Assistant exists to help our people thrive by attracting the right talent, keeping our people practices fair and compliant, and building a workplace where staff can give their best to the communities we serve.

2. WHY THIS ROLE MATTERS

This role directly shapes how our staff experience Red Rhino Development. The person in this role will: support timely, fair and transparent recruitment; give every new hire a strong start; maintain accurate and confidential employee records; keep our HR practices compliant with Ugandan labour laws and donor requirements; handle staff queries with care and professionalism; and provide reliable HR data that helps leaders make good decisions.

Success in this role means the right people in the right roles, motivated and well supported staff, and an organization that is confident in its people systems.

3. WHO WE ARE LOOKING FOR

The ideal candidate demonstrates:

Character: High integrity, discretion, accountability, personal ownership, and a service mindset.

Work Style: Organized, detail-oriented, self-driven, adaptable, and comfortable managing multiple priorities with minimal supervision.

Communication: Strong interpersonal and writing skills, approachable and empathetic, able to handle sensitive conversations with tact.

Mindset: Results-oriented, proactive, solution-focused, and committed to continuous learning.

4. YOUR FIRST 90 DAYS

Within your first 90 days, success means: understanding Red Rhino Development's mission, structure, and HR policies in depth; building strong working relationships with the Country Director, Finance, Operations, and Program teams; reviewing and updating all staff personnel files; learning the recruitment, onboarding, and leave processes end to end; establishing a reliable HR tracking and reporting system; supporting at least one full recruitment cycle from advertisement to onboarding; and identifying quick wins to improve HR processes. Success will be visible and measurable.

5. KEY RESPONSIBILITIES

A. Recruitment & Onboarding

• Draft job advertisements, receive and screen applications, and shortlist candidates against set criteria.
• Schedule interviews, coordinate panels, and communicate with candidates professionally.
• Prepare offer letters and contracts, conduct reference checks, and lead new staff orientation and onboarding.

B. Employee Relations & Staff Welfare

• Serve as the first point of contact for staff queries on policies, leave, benefits, and conditions of service.
• Support the fair handling of grievances, disciplinary matters, and conflict resolution in line with policy.
• Promote a positive, inclusive, and respectful workplace culture and support staff engagement activities.

C. HR Administration & Compliance

• Maintain accurate, confidential personnel files, contracts, and HR records (hard copy and digital).
• Track contract expiry dates, probation reviews, leave balances, and attendance.
• Ensure compliance with Ugandan employment laws, NSSF and PAYE obligations, and donor requirements.

D. Payroll & Benefits Coordination

• Collect and verify attendance, leave, and other inputs for monthly payroll in coordination with the Finance Team.
• Support the administration of staff benefits, insurance, and statutory deductions.
• Process staff exits, including clearance, final dues, and exit interviews.

E. Learning, Performance & Development

• Support the annual performance appraisal cycle and track completion.
• Coordinate staff training, capacity-building, and induction activities, and maintain training records.

F. Data Management & Reporting

• Maintain an up-to-date HR database covering headcount, turnover, leave, and recruitment progress.
• Analyse HR data to flag trends and recommend improvements.
• Prepare timely weekly and monthly HR reports for management.

6. WHAT SUCCESS LOOKS LIKE (YOUR SCOREBOARD)

Success in this role means: vacancies filled on time with qualified candidates; complete, accurate, and up-to-date personnel records; zero missed statutory deadlines and contract renewals; a smooth, well-organized onboarding experience for every new hire; high staff satisfaction with HR support and responsiveness; sensitive matters handled with confidentiality and fairness; and timely, accurate HR reporting.

7. THE CHALLENGE

This role is demanding. It requires someone who can balance the needs of staff and the organization without losing fairness or confidentiality. It demands: attention to detail, sound judgment, emotional maturity, the ability to juggle competing deadlines, discretion with sensitive information, and the courage to uphold policy even when it is uncomfortable.

8. MINIMUM QUALIFICATIONS

Bachelor's Degree in: Human Resource Management; Business Administration; Social

Sciences; Organizational Psychology or a related field. A professional HR qualification (e.g. Diploma or membership with the Institute of Human Resource Management Uganda) is an added advantage.

9. EXPERIENCE REQUIRED

Minimum 2-3 years relevant professional experience in: Human resource administration; Recruitment and onboarding; Employee relations; Records management; and HR reporting.

Preferred:

• Experience in an NGO, development, or WASH organization
• Working knowledge of the Employment Act 2006 and related Ugandan labour laws
• Experience with HRIS or HR management software and advanced Excel skills

10. MANDATORY REQUIREMENTS

Applicants must have:

• Proven experience in HR administration and records management
• Strong communication, interpersonal, and conflict-handling skills
• High integrity and the ability to handle confidential information
• Strong computer skills (Microsoft Office, email, and digital filing) and data reporting skills
• Ability to work independently, manage priorities, and meet deadlines Willingness to travel occasionally to field offices and project areas

KEY WORKING RELATIONSHIPS

Internal: Country Director, Senior Program Manager, Operations Manager, Program Officers, Finance Team, M&E Team, Technical Teams, Operations Teams, Field Teams

Internal, New York: CEO, Operations Director, Program Director, Director of Community Partnerships, Development Director

External: Recruitment agencies and job boards, Uganda Revenue Authority, NSSF, Ministry of Gender, Labour and Social Development, training providers, insurance providers, candidates and former staff

Please note:

• This position is open only to Ugandan nationals, male and female.
• Deadline for receiving applications is 14th November 2026

At RRD/UWP, you will be the right fit for this position if your attitude, attributes and aspirations fit within our values listed below:

Integrity: Do what is right because it's right, even when nobody is watching.

Expertise: Always learn. Pursue excellence in our job, industry, and context.

Community: Build healthy, vibrant relationships serving one another.

Generosity: Always share & add high value to others.

Agility: Work with urgency, act swiftly, and remain flexible.

• Draft job advertisements, receive and screen applications, and shortlist candidates against set criteria.
• Schedule interviews, coordinate panels, and communicate with candidates professionally.
• Prepare offer letters and contracts, conduct reference checks, and lead new staff orientation and onboarding.
• Serve as the first point of contact for staff queries on policies, leave, benefits, and conditions of service.
• Support the fair handling of grievances, disciplinary matters, and conflict resolution in line with policy.
• Promote a positive, inclusive, and respectful workplace culture and support staff engagement activities.
• Maintain accurate, confidential personnel files, contracts, and HR records (hard copy and digital).
• Track contract expiry dates, probation reviews, leave balances, and attendance.
• Ensure compliance with Ugandan employment laws, NSSF and PAYE obligations, and donor requirements.
• Collect and verify attendance, leave, and other inputs for monthly payroll in coordination with the Finance Team.
• Support the administration of staff benefits, insurance, and statutory deductions.
• Process staff exits, including clearance, final dues, and exit interviews.
• Support the annual performance appraisal cycle and track completion.
• Coordinate staff training, capacity-building, and induction activities, and maintain training records.
• Maintain an up-to-date HR database covering headcount, turnover, leave, and recruitment progress.
• Analyse HR data to flag trends and recommend improvements.
• Prepare timely weekly and monthly HR reports for management.

• Strong communication, interpersonal, and conflict-handling skills
• Strong interpersonal and writing skills
• Ability to handle sensitive conversations with tact
• High integrity and ability to handle confidential information
• Organization and attention to detail
• Ability to work independently, manage priorities, and meet deadlines
• Microsoft Office, email, and digital filing skills
• Data reporting skills
• Advanced Excel skills
• Working knowledge of Ugandan labour laws and the Employment Act 2006
• Adaptability, self-direction, and the ability to manage multiple priorities
• Discretion, sound judgment, and a service mindset

• Bachelor's Degree in Human Resource Management, Business Administration, Social Sciences, Organizational Psychology or a related field.
• A professional HR qualification (e.g. Diploma or membership with the Institute of Human Resource Management Uganda) is an added advantage.
• Applicants must have proven experience in HR administration and records management.
• Applicants must be Ugandan nationals.
• Willingness to travel occasionally to field offices and project areas.