Vacancy title:
IT Support Officer

[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Computer & IT]

Jobs at:
Daks Couriers Ltd

Deadline of this Job:
Sunday, June 22 2025

Duty Station:
Kampala | Uganda

Summary
Date Posted: Monday, June 16 2025, Base Salary: Not Disclosed

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Learn more about Daks Couriers Ltd
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JOB DETAILS:

About US;
DAKS Couriers Limited is a Leading transport and Logistics company in Uganda; a home-grown company with headquarters located in Kamwokya at Plot 64, Kira Road, opposite the Uganda Museum. Our products and services range from, transportation & distribution, clearing & forwarding and warehousing.

Responsibilities;
• Provide first-level technical support for hardware and software issues, responding to user inquiries.
• Troubleshoot and resolve issues related to computer systems, networks, and peripherals
• Assist in the installation and configuration of new hardware and software.
• Collaborate with IT personnel on escalated issues and solve them on time.
• Procure and install related IT hardware i.e. Cameras.
• Implement current IT wireless networks.
• Conducting Survey to all latest computers.

Required Skills;
• Must be able to integrate both computer office applications, voice and video systems at a minimal cost.
• Able to harness AI support services tailored to our industry.
• Able to operate systems and interpret data on time.
• Being excellent on voice and video camera will be an added advantage.

Qualifications,
• Must be a graduate of Computer Science, information technology or related Degree from a recognized institution.
Experience;
• Must have hands-on experience on the mentioned skills.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

All suitably qualified and interested candidates should send their applications via email to;
hr@dakscouriers.com
Deadline: 22ndJune, 2025.

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