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Manager Hr Shared Services job at PostBank Uganda
JOB PURPOSE
• The Manager HR Shared Services will be responsible for operationally and systematically supporting the activities within the PBU’s employee lifecycle.
• The duties will include employee related transactions, documenting processes, implementing new company policies and maintaining internal HR systems, identifying and recommending opportunities to improve processes for scale & automation.
• This role will also serve as the bank team’s subject matter expert on HR systems ensuring data integrity, confidentiality, and successful delivery of HR related programs throughout the year.
KEY RESPONSIBILITIES /KEY DELIVERABLES
• Implement e¬icient delivery of HR operational services that include, leave management, sta¬ loan recommendations, ID card processing, payment claims, payroll, attendance & unit monthly meeting monitoring, Job descriptions, response to audit queries, discipline etc.
• Lead the systematic and operational preparation and execution of the core HR programs through partnership with IT and other HR team members.
• Drive the testing and implementation from the business side of new HR related functionality and quarterly releases.
• Responsible for processing and ensuring all employee related data transactions are consistently accurate and evaluated for continued automation and opportunities for scale
• Responsible for ensuring data integrity within our HR systems evaluated through regular reviews and audits of the information
• Responsible for creating and maintaining documentation of existing and new internal and system processes
• Serve as HR point of contact for any work related to corporate audits or compliance matters
• Develop and produce standard set of reports for ongoing HR and business needs
• Ensure timely completion of related compliance, audit and reporting requirements
• Partner with IT team members on training HR sta¬ and employees on new functionality and refreshers on existing processes throughout the year
• Stay abreast of changes to national laws that could impact HR policies, processes and recommend changes as appropriate.
• Participate in user group meetings/conference to stay up to date on current trends in industry and within HRIS and HR Operations.
• Set objectives for the HR Ops. team and track progress
• Implement company policies
• Monitor key HR metrics
• Act as a consultant to managers and sta¬ regarding HR policies and procedures
• Monitor, control & report on HR costs
• Recommend new so ware to address personnel needs
• Address employees’ queries (e.g. on compensation and labor regulations)
• Build and implement a mechanism to inventory, track, and follow up on actions
• and development progress/readiness and measure program success
• Provide mission critical updates as needed with little notice
• Leverages management tools that identify, align, and build on the business’s human capital capabilities in order to achieve overall business results and reach desired targets.
• Additional responsibilities as required
FINANCIAL RESPONSIBILITY
• Responsible for the HR Ops. Budget
• Cost Saving Innovation targets as will be agreed from time to time.
KEY PERFORMANCE MEASURES
• All documents received to be verified within the agreed turnaround time.
• KYC process to be maintained within agreed measures
• Performance aligned to agreed service level
• Exceed daily, weekly, and monthly agreed performance standards
• Comply with relevant policies, procedures, and regulations
• Minimize error rates on applications (within agreed error rate)
• Reduce operational loss
EDUCATION AND TRAINING
• The ideal candidate should have a bachelor’s degree in Human Resource Management, Industrial and Organizational Psychology, Social Sciences or any other relevant degree from a recognized University.
• Possession of a relevant Post Graduate Qualification in a relevant discipline such as Human Resource Management, Management, etc is an added advantage.
• Professional Certification in Human Resources Management or specialized training in Banking is an added advantage
KNOWLEDGE AND EXPERIENCE
• A minimum of 5 years of experience & 3 of which as an HR Operations Manager, HR Manager or similar role, preferably in a commercial bank or telecom is essential.
• In-depth knowledge of full-cycle HR Operations
• Excellent knowledge of labour laws in Uganda
• Hands-on experience with Human Resources Information Systems
• Ability to develop clear and fair company policies
• Excellent analytical and decision-making abilities
• Team management skills
BUSINESS BEHAVIOURS & SKILLS
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to demonstrate positive image and role model the bank’s values and leadership behaviours.
• A sense of ownership and pride in performance and its impact on the company’s success
• Must be a person of impeccable integrity.
The Following Documents Should Accompany The Application Strictly Online:
• Detailed CV
• Certified copies of academic documents
• Applicants address and day time telephone contacts
• Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.
Please send your application to hr@postbank.co.ug addressed to the Chief HR & Admin Officer and put the job you are applying for as the Subject (Strictly).
Applications must reach the address above by Saturday 20th September, 2022
JOB PURPOSE
• The Manager HR Shared Services will be responsible for operationally and systematically supporting the activities within the PBU’s employee lifecycle.
• The duties will include employee related transactions, documenting processes, implementing new company policies and maintaining internal HR systems, identifying and recommending opportunities to improve processes for scale & automation.
• This role will also serve as the bank team’s subject matter expert on HR systems ensuring data integrity, confidentiality, and successful delivery of HR related programs throughout the year.
KEY RESPONSIBILITIES /KEY DELIVERABLES
• Implement e¬icient delivery of HR operational services that include, leave management, sta¬ loan recommendations, ID card processing, payment claims, payroll, attendance & unit monthly meeting monitoring, Job descriptions, response to audit queries, discipline etc.
• Lead the systematic and operational preparation and execution of the core HR programs through partnership with IT and other HR team members.
• Drive the testing and implementation from the business side of new HR related functionality and quarterly releases.
• Responsible for processing and ensuring all employee related data transactions are consistently accurate and evaluated for continued automation and opportunities for scale
• Responsible for ensuring data integrity within our HR systems evaluated through regular reviews and audits of the information
• Responsible for creating and maintaining documentation of existing and new internal and system processes
• Serve as HR point of contact for any work related to corporate audits or compliance matters
• Develop and produce standard set of reports for ongoing HR and business needs
• Ensure timely completion of related compliance, audit and reporting requirements
• Partner with IT team members on training HR sta¬ and employees on new functionality and refreshers on existing processes throughout the year
• Stay abreast of changes to national laws that could impact HR policies, processes and recommend changes as appropriate.
• Participate in user group meetings/conference to stay up to date on current trends in industry and within HRIS and HR Operations.
• Set objectives for the HR Ops. team and track progress
• Implement company policies
• Monitor key HR metrics
• Act as a consultant to managers and sta¬ regarding HR policies and procedures
• Monitor, control & report on HR costs
• Recommend new so ware to address personnel needs
• Address employees’ queries (e.g. on compensation and labor regulations)
• Build and implement a mechanism to inventory, track, and follow up on actions
• and development progress/readiness and measure program success
• Provide mission critical updates as needed with little notice
• Leverages management tools that identify, align, and build on the business’s human capital capabilities in order to achieve overall business results and reach desired targets.
• Additional responsibilities as required
FINANCIAL RESPONSIBILITY
• Responsible for the HR Ops. Budget
• Cost Saving Innovation targets as will be agreed from time to time.
KEY PERFORMANCE MEASURES
• All documents received to be verified within the agreed turnaround time.
• KYC process to be maintained within agreed measures
• Performance aligned to agreed service level
• Exceed daily, weekly, and monthly agreed performance standards
• Comply with relevant policies, procedures, and regulations
• Minimize error rates on applications (within agreed error rate)
• Reduce operational loss
EDUCATION AND TRAINING
• The ideal candidate should have a bachelor’s degree in Human Resource Management, Industrial and Organizational Psychology, Social Sciences or any other relevant degree from a recognized University.
• Possession of a relevant Post Graduate Qualification in a relevant discipline such as Human Resource Management, Management, etc is an added advantage.
• Professional Certification in Human Resources Management or specialized training in Banking is an added advantage
KNOWLEDGE AND EXPERIENCE
• A minimum of 5 years of experience & 3 of which as an HR Operations Manager, HR Manager or similar role, preferably in a commercial bank or telecom is essential.
• In-depth knowledge of full-cycle HR Operations
• Excellent knowledge of labour laws in Uganda
• Hands-on experience with Human Resources Information Systems
• Ability to develop clear and fair company policies
• Excellent analytical and decision-making abilities
• Team management skills
BUSINESS BEHAVIOURS & SKILLS
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to demonstrate positive image and role model the bank’s values and leadership behaviours.
• A sense of ownership and pride in performance and its impact on the company’s success
• Must be a person of impeccable integrity.
The Following Documents Should Accompany The Application Strictly Online:
• Detailed CV
• Certified copies of academic documents
• Applicants address and day time telephone contacts
• Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.
Head of Compliance job at PostBank Uganda
JOB PURPOSE
Responsible for planning, developing, implementation, monitoring and managing of compliance risk in line with written laws, Bank of Uganda Regulations and internal policies and procedures and ensure that the bank is insulated against the risks of legal, regulatory sanctions, financial losses, and loss to reputation amidst meeting the expectations of all key business stakeholders. The Jobholder shall also act as the Bank’s Money Laundering Control O¬icer.
KEY RESPONSIBILITIES /KEY DELIVERABLES
Strategy
• Developing, implementing, and monitoring of the Compliance Agenda of the Bank in line with Laws, Regulations and Internal Policies and Procedures.
• Advising management and sta¬ on compliance risk management through compliance engagements, compliance reviews, trainings and other formal communications.
• Documentation and Reporting of compliance risk management activities to management and Board of Directors
• Ensure periodic tests are performed to confirm compliance with regulatory requirements and ensure that the Bank’s standards continue to be monitored resp¬ectively by Line Management.
Financial
• Closure of revenue leakages by ensuring total Compliance with system account codes, processes, and tariff¬ guide.
Compliance Management
• Ensure compliance with Know Your Customer, Anti Money laundering policy, Compliance with the FIA among other regulatory laws.
• Review and identify gaps in organizational policies and procedures and make possible recommendations
• Implementation of Internal and External Audit Recommendations, Bank of Uganda Directives and Board of Directors Resolutions
Monitoring and Reporting of the Business
• Ensure follow up and tracking of branch and audit issues raised with relevant branches and head o¬ice departments for resolution.
• Spearheads the development and review of operational policies and procedures
• Ensure closure of all open issues concerning noncompliance that are highlighted in Internal and external Audit reports.
• Conduct Branch Visits to ensure compliance at branch level and make reports of the findings.
• Ensure AML and KYC compliance monitoring including western Union compliance and suspicious transaction reporting to the regulator in case of any breaches.
• Provide Monthly progress reports on bank compliance issues
• Ensures the Operations Manual is regularly updated
• Monitors service quality and makes recommendations aimed at improving the quality of service
• Ensure compliance of ICT security
Training and awareness
• Sensitize sta¬ on AML, KYC and the consumer protection guidelines
• Support the product knowledge drives across the branches
Documentation
• Maintain a file and data for all compliance related matters.
• Ensure all Bank Manuals are in place.
EDUCATION AND TRAINING
• Master’s Degree in relevant field is an added advantage.
• Bachelor's degree in Commerce, Business Administration, Statistics or
Economics
• Possession of diploma in Law or professional qualification in accounting, compliance, auditing or related fields is an added advantage.
KNOWLEDGE AND EXPERIENCE
• The ideal candidate should have a minimum of 8 years’ experience in the banking sector with at least four (4) of which in Compliance, Risk or Audit at a managerial level in a Commercial Bank.
• Experience in Anti Money Laundering activities is essential
• Skills in strategic management, Planning and organisation, Resilience, and ability to comprehend complex compliance issues.
BUSINESS BEHAVIOURS & SKILLS
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to demonstrate positive image and role model PBU’s values and leadership behaviors.
• A sense of ownership and pride in performance and its impact on the company’s success
• Must be a person of impeccable integrity
The Following Documents Should Accompany The Application Strictly Online:
• Detailed CV
• Certified copies of academic documents
• Applicants address and day time telephone contacts
• Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.
Job application procedureJOB PURPOSE
Responsible for planning, developing, implementation, monitoring and managing of compliance risk in line with written laws, Bank of Uganda Regulations and internal policies and procedures and ensure that the bank is insulated against the risks of legal, regulatory sanctions, financial losses, and loss to reputation amidst meeting the expectations of all key business stakeholders. The Jobholder shall also act as the Bank’s Money Laundering Control O¬icer.
KEY RESPONSIBILITIES /KEY DELIVERABLES
Strategy
• Developing, implementing, and monitoring of the Compliance Agenda of the Bank in line with Laws, Regulations and Internal Policies and Procedures.
• Advising management and sta¬ on compliance risk management through compliance engagements, compliance reviews, trainings and other formal communications.
• Documentation and Reporting of compliance risk management activities to management and Board of Directors
• Ensure periodic tests are performed to confirm compliance with regulatory requirements and ensure that the Bank’s standards continue to be monitored resp¬ectively by Line Management.
Financial
• Closure of revenue leakages by ensuring total Compliance with system account codes, processes, and tariff¬ guide.
Compliance Management
• Ensure compliance with Know Your Customer, Anti Money laundering policy, Compliance with the FIA among other regulatory laws.
• Review and identify gaps in organizational policies and procedures and make possible recommendations
• Implementation of Internal and External Audit Recommendations, Bank of Uganda Directives and Board of Directors Resolutions
Monitoring and Reporting of the Business
• Ensure follow up and tracking of branch and audit issues raised with relevant branches and head o¬ice departments for resolution.
• Spearheads the development and review of operational policies and procedures
• Ensure closure of all open issues concerning noncompliance that are highlighted in Internal and external Audit reports.
• Conduct Branch Visits to ensure compliance at branch level and make reports of the findings.
• Ensure AML and KYC compliance monitoring including western Union compliance and suspicious transaction reporting to the regulator in case of any breaches.
• Provide Monthly progress reports on bank compliance issues
• Ensures the Operations Manual is regularly updated
• Monitors service quality and makes recommendations aimed at improving the quality of service
• Ensure compliance of ICT security
Training and awareness
• Sensitize sta¬ on AML, KYC and the consumer protection guidelines
• Support the product knowledge drives across the branches
Documentation
• Maintain a file and data for all compliance related matters.
• Ensure all Bank Manuals are in place.
EDUCATION AND TRAINING
• Master’s Degree in relevant field is an added advantage.
• Bachelor's degree in Commerce, Business Administration, Statistics or
Economics
• Possession of diploma in Law or professional qualification in accounting, compliance, auditing or related fields is an added advantage.
KNOWLEDGE AND EXPERIENCE
• The ideal candidate should have a minimum of 8 years’ experience in the banking sector with at least four (4) of which in Compliance, Risk or Audit at a managerial level in a Commercial Bank.
• Experience in Anti Money Laundering activities is essential
• Skills in strategic management, Planning and organisation, Resilience, and ability to comprehend complex compliance issues.
BUSINESS BEHAVIOURS & SKILLS
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to demonstrate positive image and role model PBU’s values and leadership behaviors.
• A sense of ownership and pride in performance and its impact on the company’s success
• Must be a person of impeccable integrity
The Following Documents Should Accompany The Application Strictly Online:
• Detailed CV
• Certified copies of academic documents
• Applicants address and day time telephone contacts
• Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.
Head Of Business Technology job at PostBank Uganda
Job Purpose
• Oversee the Business Technology (BT) function and projects, in line with the Bank’s BT strategy, to ensure a robust systems and IT infrastructure.
• Delivery of production technology to the Bank and supporting all technology solutions and assuring the stability and health of the technology services to enhance service delivery and ultimately customer experience.
• Advise on technology strategy, technology security and standards, technology architecture, Core Banking Systems, Infrastructure management, as well as implementation and maintenance of these systems in a client-centric manner.
KEY RESPONSIBILITIES /KEY DELIVERABLES
• Interpret and execute the Business and digital strategies of PostBank, and ensure that the BT Operations work plans, technology deployments are aligned to the Business objectives.
• Coordinate all BT bank projects and ensure that specified objectives are accomplished in accordance with priorities, time limitations, funding limitations or other specifications
• Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification, or disclosure.
• Monitor and maintain database security and database so¬ftware, in cooperation with IT Security and Compliance administrators.
• Initiate, facilitate, and promote activities to foster information security awareness within the bank
• Report on all the technology changes in place and work out a mechanism of updating the platforms to enable the bank to keep a competitive position through appropriate technology platforms.
• Administer service contracts with ISPs to maintain the highest level of service to the Branches and minimize any network downtime due to technical difficulties; coordinates with ISPs for maintenance and installation; oversee maintenance and management of critical network elements
• Oversees Bank’s vendor management program to ensure all third-party vendors and service providers are providing reliable and flexible solutions and cost controls that are consistent with strategic plans and business objectives.
• Coordinate the processes of updating the intranet to ensure standard procedures in the department
• Coordinate the business improvement processes to ensure that the bank keeps operating efficiently through automation
• Evaluate all ICT updates/upgrades and advise management on all changes in the technology platform bearing in mind the costs and benefits.
• Prepare and test the bank's disaster recovery plans for information systems
• Regularly prepare Management reports on the departmental activities.
• Prepare ad-hoc reports as and when required by other stakeholders
• Overall Supervisory responsibility involving staring, conducting performance appraisals, training, and developing subordinates.
FINANCIAL RESPONSIBILITY
• Ensure High availability of services for Business continuity
• Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems.
• Contributes to the overall profitability of the Bank by budgeting, measuring and controlling costs associated with areas of responsibility
KEY PERFORMANCE MEASURES
• All documents received to be verified within the agreed turnaround time.
• KYC process to be maintained within agreed measures
• Performance aligned to agreed service level
• Exceed daily, weekly, and monthly agreed performance standards
• Comply with relevant policies, procedures, and regulations
• Minimize error rates on applications (within agreed error rate)
• Reduce operational loss
EDUCATION AND TRAINING
• Possession of a bachelor’s degree in Computer Science or Information Technology.
• A relevant advanced (Master’s or Postgraduate) University degree is an added advantage
• Professional Certification in technology governance and/or leadership – eg ITIL, CGEIT, CISM, or other relevant professional certification(s) in any other IT field
KNOWLEDGE AND EXPERIENCE
• At least 10 years of demonstrable working experience in a busy IT environment, 5 years of which attained at a Supervisory or managerial level in the enterprise IT space
• Experience with one or more IT engineering disciplines: e.g., Storage, databases (SQL Server), Virtualization/Server Hardware, Networking, Systems Development, IT Service Management.
BUSINESS BEHAVIOURS & SKILLS
• Implementation within the Budget and delivery of Business Technology projects on time.
• Ability to take decisions and progress towards goals in conditions of uncertainty.
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to demonstrate positive image and role model PBU’s values and leadership behaviours.
• A sense of ownership and pride in performance and its impact on the company’s success
• Must be a person of impeccable integrity
The Following Documents Should Accompany The Application Strictly Online:
• Detailed CV
• Certified copies of academic documents
• Applicants address and day time telephone contacts
• Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.
Job Purpose
• Oversee the Business Technology (BT) function and projects, in line with the Bank’s BT strategy, to ensure a robust systems and IT infrastructure.
• Delivery of production technology to the Bank and supporting all technology solutions and assuring the stability and health of the technology services to enhance service delivery and ultimately customer experience.
• Advise on technology strategy, technology security and standards, technology architecture, Core Banking Systems, Infrastructure management, as well as implementation and maintenance of these systems in a client-centric manner.
KEY RESPONSIBILITIES /KEY DELIVERABLES
• Interpret and execute the Business and digital strategies of PostBank, and ensure that the BT Operations work plans, technology deployments are aligned to the Business objectives.
• Coordinate all BT bank projects and ensure that specified objectives are accomplished in accordance with priorities, time limitations, funding limitations or other specifications
• Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification, or disclosure.
• Monitor and maintain database security and database so¬ftware, in cooperation with IT Security and Compliance administrators.
• Initiate, facilitate, and promote activities to foster information security awareness within the bank
• Report on all the technology changes in place and work out a mechanism of updating the platforms to enable the bank to keep a competitive position through appropriate technology platforms.
• Administer service contracts with ISPs to maintain the highest level of service to the Branches and minimize any network downtime due to technical difficulties; coordinates with ISPs for maintenance and installation; oversee maintenance and management of critical network elements
• Oversees Bank’s vendor management program to ensure all third-party vendors and service providers are providing reliable and flexible solutions and cost controls that are consistent with strategic plans and business objectives.
• Coordinate the processes of updating the intranet to ensure standard procedures in the department
• Coordinate the business improvement processes to ensure that the bank keeps operating efficiently through automation
• Evaluate all ICT updates/upgrades and advise management on all changes in the technology platform bearing in mind the costs and benefits.
• Prepare and test the bank's disaster recovery plans for information systems
• Regularly prepare Management reports on the departmental activities.
• Prepare ad-hoc reports as and when required by other stakeholders
• Overall Supervisory responsibility involving staring, conducting performance appraisals, training, and developing subordinates.
FINANCIAL RESPONSIBILITY
• Ensure High availability of services for Business continuity
• Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems.
• Contributes to the overall profitability of the Bank by budgeting, measuring and controlling costs associated with areas of responsibility
KEY PERFORMANCE MEASURES
• All documents received to be verified within the agreed turnaround time.
• KYC process to be maintained within agreed measures
• Performance aligned to agreed service level
• Exceed daily, weekly, and monthly agreed performance standards
• Comply with relevant policies, procedures, and regulations
• Minimize error rates on applications (within agreed error rate)
• Reduce operational loss
EDUCATION AND TRAINING
• Possession of a bachelor’s degree in Computer Science or Information Technology.
• A relevant advanced (Master’s or Postgraduate) University degree is an added advantage
• Professional Certification in technology governance and/or leadership – eg ITIL, CGEIT, CISM, or other relevant professional certification(s) in any other IT field
KNOWLEDGE AND EXPERIENCE
• At least 10 years of demonstrable working experience in a busy IT environment, 5 years of which attained at a Supervisory or managerial level in the enterprise IT space
• Experience with one or more IT engineering disciplines: e.g., Storage, databases (SQL Server), Virtualization/Server Hardware, Networking, Systems Development, IT Service Management.
BUSINESS BEHAVIOURS & SKILLS
• Implementation within the Budget and delivery of Business Technology projects on time.
• Ability to take decisions and progress towards goals in conditions of uncertainty.
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to demonstrate positive image and role model PBU’s values and leadership behaviours.
• A sense of ownership and pride in performance and its impact on the company’s success
• Must be a person of impeccable integrity
The Following Documents Should Accompany The Application Strictly Online:
• Detailed CV
• Certified copies of academic documents
• Applicants address and day time telephone contacts
• Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.
Please send your application to hr@postbank.co.ug addressed to the Chief HR & Admin Officer and put the job you are applying for as the Subject (Strictly).
Applications must reach the address above by Saturday 20th September, 2022
Job Info
Job Category: Several Jobs in one Advert jobs in Uganda
Job Type: Full-time
Deadline of this Job: 20 September 2022
Duty Station: Kampala
Posted: 12-09-2022
No of Jobs: 3
Start Publishing: 12-09-2022
Stop Publishing (Put date of 2030): 12-09-2066
Apply Now
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