Info-code Consults Limited is seeking to hire an operations Supervisor for its client who will be responsible for overseeing the day-to-day security operations of the company, ensuring the effective deployment, supervision, and performance of security personnel across all assigned client sites.

RESPONSIBILITIES

• Oversee the daily deployment, allocation, and supervision of security guards across assigned client sites.
• Conduct regular and unannounced site inspections to assess guard attendance, alertness, discipline, uniform compliance, and adherence to security procedures.
• Ensure all security posts are adequately staffed and that shift handovers are conducted professionally.
• Monitor compliance with post orders, standard operating procedures (SOPs), and client-specific security requirements.
• Conduct induction and orientation training for newly recruited security guards.
• Organize and deliver refresher training on security procedures, access control, patrol techniques, incident reporting, emergency response, and customer service.
• Train guards on observation skills, threat identification, conflict management, and appropriate escalation procedures.
• Monitor staff attendance, punctuality, grooming, conduct, and general performance.
• Enforce company rules, regulations, operational standards, and codes of conduct.
• Respond promptly to security incidents, emergencies, and operational challenges within the assigned area of responsibility.
• Maintain proper records of site inspections, staff attendance, incidents, disciplinary matters, Coordinate with the Operations Manager and Human Resources Department on staffing requirements, training, staff welfare, and disciplinary matters.
• Monitor the condition and proper use of company equipment and other operational resources.

QUALIFICATIONS

• A minimum of 3–5 years of relevant work experience in private security operations, preferably in a supervisory or team leadership role.
• Demonstrated experience in supervising, deploying, and managing security guards.
• Practical knowledge and experience in training security guards, including induction, refresher training, and on-the-job coaching.
• A minimum of a Diploma in Security Management, Criminology, Law Enforcement, Business Administration, Human Resource Management, or a related field is preferred. Equivalent relevant professional training and experience may be considered.
• Relevant security training or supervisory certifications will be an added advantage.
• Knowledge of security operations, risk assessment, incident management, access control, and emergency response procedures.
• Must know how to drive or ride a bike, with valid permits.
• Familiar with Kampala majorly the Metropolitan part will also be an added advantage.

Note: Only shortlisted candidates will be contacted.

• Oversee the daily deployment, allocation, and supervision of security guards across assigned client sites.
• Conduct regular and unannounced site inspections to assess guard attendance, alertness, discipline, uniform compliance, and adherence to security procedures.
• Ensure all security posts are adequately staffed and that shift handovers are conducted professionally.
• Monitor compliance with post orders, standard operating procedures (SOPs), and client-specific security requirements.
• Conduct induction and orientation training for newly recruited security guards.
• Organize and deliver refresher training on security procedures, access control, patrol techniques, incident reporting, emergency response, and customer service.
• Train guards on observation skills, threat identification, conflict management, and appropriate escalation procedures.
• Monitor staff attendance, punctuality, grooming, conduct, and general performance.
• Enforce company rules, regulations, operational standards, and codes of conduct.
• Respond promptly to security incidents, emergencies, and operational challenges within the assigned area of responsibility.
• Maintain proper records of site inspections, staff attendance, incidents, disciplinary matters, Coordinate with the Operations Manager and Human Resources Department on staffing requirements, training, staff welfare, and disciplinary matters.
• Monitor the condition and proper use of company equipment and other operational resources.

• Supervising security guards
• Deploying security guards
• Managing security guards
• Training security guards
• Induction training
• Refresher training
• On-the-job coaching
• Security operations knowledge
• Risk assessment
• Incident management
• Access control
• Emergency response procedures
• Driving
• Riding a bike
• Familiarity with Kampala Metropolitan area

• A minimum of 3–5 years of relevant work experience in private security operations, preferably in a supervisory or team leadership role.
• Demonstrated experience in supervising, deploying, and managing security guards.
• Practical knowledge and experience in training security guards, including induction, refresher training, and on-the-job coaching.
• A minimum of a Diploma in Security Management, Criminology, Law Enforcement, Business Administration, Human Resource Management, or a related field is preferred. Equivalent relevant professional training and experience may be considered.
• Relevant security training or supervisory certifications will be an added advantage.
• Knowledge of security operations, risk assessment, incident management, access control, and emergency response procedures.
• Must know how to drive or ride a bike, with valid permits.
• Familiar with Kampala majorly the Metropolitan part will also be an added advantage.