Acacia Foundation Limited is a leading manufacturer of plastic packaging products in Uganda, supplying a broad portfolio of customers across the country. As part of strengthening our credit control and debt recovery function, we are looking for a highly experienced and results-oriented Senior Debt Collector to manage the recovery of outstanding customer debts.

Job Description:

The Senior Debt Collector will be responsible for the active recovery of overdue and difficult customer accounts, including direct engagement with customers, negotiation of payment arrangements, preparation of recovery documentation and coordination of legal recovery actions where necessary.

The successful candidate must be a qualified lawyer with at least 7 years of relevant professional experience, with substantial proven experience in commercial debt recovery, credit collection, litigation and/or enforcement. Candidates with 10 or more years of relevant experience will be highly regarded.

The position requires a highly assertive, professional and results-driven individual capable of independently handling complex and long-outstanding debts.

Key Responsibilities:

• Actively pursue overdue and long-outstanding customer debts through telephone calls, written correspondence and direct customer visits.
• Review debtor accounts and establish appropriate recovery strategies for each case.
• Negotiate payment plans, settlements and other recovery arrangements within approved company parameters.
• Issue formal demand notices and prepare documentation required for legal recovery proceedings.
• Handle difficult and disputed accounts and recommend escalation to legal proceedings where appropriate.
• Liaise with external lawyers, bailiffs, courts and other relevant parties in relation to debt recovery and enforcement.
• Conduct regular field visits to debtors throughout Uganda when required.
• Maintain accurate records of all recovery actions, commitments and payments.
• Monitor agreed payment plans and immediately follow up on defaults.
• Provide management with regular reports on outstanding debts, recovery actions and collection progress.
• Work closely with Finance, Sales and Management to resolve customer account disputes and accelerate collections.
• Ensure that all collection and recovery activities are conducted professionally and in accordance with applicable laws and company procedures.

Qualifications:

• Bachelor of Laws (LLB) from a recognized institution.
• Postgraduate Diploma in Legal Practice from the Law Development Centre (LDC).
• Must be a duly enrolled Advocate in Uganda with a valid Practicing Certificate.
• Minimum of 7+ years of relevant and proven experience in commercial debt recovery, including litigation, execution and representation before the Commercial Court, will be a strong advantage.
• Proven track record in recovering difficult and long-outstanding commercial debts.
• Strong knowledge of Ugandan commercial, contractual and debt recovery procedures.
• Experience in drafting demand letters, settlement agreements and other legal recovery documentation.
• Strong negotiation, communication and dispute-resolution skills.
• Ability to deal firmly and professionally with difficult debtors.
• Strong analytical and reporting skills.
• Ability and willingness to undertake regular field visits and travel throughout Uganda.

Working Conditions:

• Full-time position based in Matugga, Wakiso District.
• Regular field visits and travel may be required.
• Competitive salary commensurate with experience and demonstrated ability.

• Actively pursue overdue and long-outstanding customer debts through telephone calls, written correspondence and direct customer visits.
• Review debtor accounts and establish appropriate recovery strategies for each case.
• Negotiate payment plans, settlements and other recovery arrangements within approved company parameters.
• Issue formal demand notices and prepare documentation required for legal recovery proceedings.
• Handle difficult and disputed accounts and recommend escalation to legal proceedings where appropriate.
• Liaise with external lawyers, bailiffs, courts and other relevant parties in relation to debt recovery and enforcement.
• Conduct regular field visits to debtors throughout Uganda when required.
• Maintain accurate records of all recovery actions, commitments and payments.
• Monitor agreed payment plans and immediately follow up on defaults.
• Provide management with regular reports on outstanding debts, recovery actions and collection progress.
• Work closely with Finance, Sales and Management to resolve customer account disputes and accelerate collections.
• Ensure that all collection and recovery activities are conducted professionally and in accordance with applicable laws and company procedures.

• Strong negotiation, communication and dispute-resolution skills.
• Ability to deal firmly and professionally with difficult debtors.
• Strong analytical and reporting skills.
• Ability and willingness to undertake regular field visits and travel throughout Uganda.

• Bachelor of Laws (LLB) from a recognized institution.
• Postgraduate Diploma in Legal Practice from the Law Development Centre (LDC).
• Must be a duly enrolled Advocate in Uganda with a valid Practicing Certificate.
• Minimum of 7+ years of relevant and proven experience in commercial debt recovery, including litigation, execution and representation before the Commercial Court, will be a strong advantage.
• Proven track record in recovering difficult and long-outstanding commercial debts.
• Strong knowledge of Ugandan commercial, contractual and debt recovery procedures.
• Experience in drafting demand letters, settlement agreements and other legal recovery documentation.