Background information about the job or company (e.g., role context, company overview)

Finance Trust Bank was licensed as a Tier 1 Commercial Bank on 11th November 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 400,000 depositors and over 37,000 borrowers, through a network of 34 branches country wide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

In order to meet the needs of its growing customer base, the company is seeking to recruit dynamic, self-motivated, result oriented professionals to fill the following position;

This position reports to the Manager Security and Investigations and will be based at Head Office.

Role of the Job:

The Supervisor Investigations is responsible for managing investigations into suspected fraud, financial crimes, regulatory breaches, and internal misconduct within the bank. The role ensures compliance with regulatory requirements, internal policies, and industry best practices while safeguarding the bank’s reputation and assets.

Key Result Areas:

Investigation Management

Supervise and coordinate investigations into fraud, money laundering, bribery, corruption, and other financial crimes.

Ensure timely and accurate documentation of all investigation activities.

Review investigation reports for completeness and accuracy before submission to management or regulators.

Team Leadership

Conduct regular training sessions for the team.

Compliance & Regulatory Adherence

Ensure investigations comply with local laws, banking regulations, and internal policies.

Liaise with law enforcement agencies, regulators, and other stakeholders as required.

Maintain confidentiality and integrity of sensitive information.

Risk Assessment & Reporting

Identify emerging fraud trends and recommend preventive measures.

Prepare periodic reports for Senior Management on investigation outcomes and risk indicators.

Support audits and regulatory inspections related to investigations.

Process Improvement

Develop and implement best practices for investigation processes.

Recommend enhancements to fraud detection systems and controls.

Contribute to policy reviews and updates.

Fraud Management

Participate in the development and Implementation of the Fraud Risk Management policies and procedures and ensure that all applicable external laws and regulations and internal policies, procedures, limits and other risk control requirements are implemented and complied to.

Exercise Risk Control Ownership for the Bank’s Fraud Risk function.

Maintain a proactive, independent, balanced fraud risk and deterrent awareness culture within the Bank.

Ensure various fraud risks are being actively prevented, detected and investigated in a timely manner on an end-to-end and process-based basis.

Coordinate the collation of fraud loss data, investigative root cause analysis, external industry information for reporting to Management and ensure Lessons Learned are shared with stakeholders in a timely manner.

Identify and share Industry fraud risk infrastructure and management practices and work with the business functions for their feasibility and implementation.

Gather market fraud intelligence to drive current and future fraud containment strategies.

Identify, assess, and implement leading technology solutions to improve fraud loss containment.

Act quickly and decisively when any risk and control weaknesses become apparent and ensure they are addressed within an appropriate timeframe and escalated through Management Risk Committee.

Develop and maintain fraud management capabilities, skills and infrastructure that follow both internal policies and external regulations.

Financial Targets as will be agreed with supervisors from time to time at the beginning of the appraisal period.

Educational, Training and experience:

At least a university degree in business-related field such as Business Administration, Commerce, Finance, Economics, Social Sciences etc.

Master’s degree in business administration or in any of the above fields or a professional qualification such as ACCA is a strong added advantage

At least 3 years of experience in credit management at middle or senior level in a commercial bank

Good at Product development and Management

Strong as data analytics and MIS.

Financial Responsibility:

Deliver agreed Employee Banking financial targets including deposits, assets, revenues and customer acquisition

Ensure efficient utilization of resources and effective cost management.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED:

Bachelor’s degree in law, Finance, Criminology, or related field.

Professional certifications such as CFE (Certified Fraud Examiner) or ACAMS preferred.

Minimum 5 years of experience in investigations, fraud management, or compliance within banking or financial services.

Strong knowledge of banking operations, AML/CFT regulations, and fraud risk management.

Excellent analytical and problem-solving skills.

Strong leadership and team management abilities.

High ethical standards and attention to detail.

Effective communication and report-writing skills.

Ability to work under pressure and handle sensitive matters discreetly.

Position carries an attractive salary and benefits package.

• Supervise and coordinate investigations into fraud, money laundering, bribery, corruption, and other financial crimes.
• Ensure timely and accurate documentation of all investigation activities.
• Review investigation reports for completeness and accuracy before submission to management or regulators.
• Conduct regular training sessions for the team.
• Ensure investigations comply with local laws, banking regulations, and internal policies.
• Liaise with law enforcement agencies, regulators, and other stakeholders as required.
• Maintain confidentiality and integrity of sensitive information.
• Identify emerging fraud trends and recommend preventive measures.
• Prepare periodic reports for Senior Management on investigation outcomes and risk indicators.
• Support audits and regulatory inspections related to investigations.
• Develop and implement best practices for investigation processes.
• Recommend enhancements to fraud detection systems and controls.
• Contribute to policy reviews and updates.
• Participate in the development and Implementation of the Fraud Risk Management policies and procedures and ensure that all applicable external laws and regulations and internal policies, procedures, limits and other risk control requirements are implemented and complied to.
• Exercise Risk Control Ownership for the Bank’s Fraud Risk function.
• Maintain a proactive, independent, balanced fraud risk and deterrent awareness culture within the Bank.
• Ensure various fraud risks are being actively prevented, detected and investigated in a timely manner on an end-to-end and process-based basis.
• Coordinate the collation of fraud loss data, investigative root cause analysis, external industry information for reporting to Management and ensure Lessons Learned are shared with stakeholders in a timely manner.
• Identify and share Industry fraud risk infrastructure and management practices and work with the business functions for their feasibility and implementation.
• Gather market fraud intelligence to drive current and future fraud containment strategies.
• Identify, assess, and implement leading technology solutions to improve fraud loss containment.
• Act quickly and decisively when any risk and control weaknesses become apparent and ensure they are addressed within an appropriate timeframe and escalated through Management Risk Committee.
• Develop and maintain fraud management capabilities, skills and infrastructure that follow both internal policies and external regulations.
• Deliver agreed Employee Banking financial targets including deposits, assets, revenues and customer acquisition
• Ensure efficient utilization of resources and effective cost management.

• Data analytics
• MIS
• Analytical skills
• Problem-solving skills
• Leadership abilities
• Team management abilities
• High ethical standards
• Attention to detail
• Effective communication skills
• Report-writing skills
• Ability to work under pressure
• Ability to handle sensitive matters discreetly

• University degree in business-related field such as Business Administration, Commerce, Accounting, Finance, Economics, Social Sciences etc.
• Master’s degree in business administration or in any of the above fields or a professional qualification such as ACCA is a strong added advantage
• Bachelor’s degree in law, Finance, Criminology, or related field.
• Professional certifications such as CFE (Certified Fraud Examiner) or ACAMS preferred.