Summary
Date Posted: Thursday, April 13 2023, Base Salary: Not Disclosed

JOB DETAILS:
Requirements
Job Purpose:
Responsible for managing the relationship between VEU and the Retailer at site level, ensuring consistent delivery of the VEU l Customer Commitment, and compliance with terms of the Retailer Business Agreement

Responsible to achieve the sales and profitability objectives of the assigned sales area and within agreed budgets.

Through effective site and Retailer management and by identifying gaps in all aspects of site performance, mandate or offer Retailers the VEU -recommended tools, processes, and support to develop business and ensure the sites trade and operate at their maximum potential for the mutual benefit of both the Retailer and VEU. This includes all offers i.e., forecourt, CR and other site offers. Any other duties as may be assigned by the business.

Principal Accountabilities:
Customers:
• Ensure consistent delivery of Customer Commitment by managing contract compliance using the Territory Manager Site Review (TMSR) and RFC processes as defined.

People:
• Identify gaps to Retailer competencies and delivery of Customer Commitment; coach, support and advise Retailers with the aid of appropriate tools
• Develop Retailer succession plans within the Territory ensuring Retailer pipeline is in place through active participation in recruitment and selection processes, and correct allocation of Co sites
• Ensuring that the Retailers train and develop their staff, and understands the importance of People in delivering the Customer Commitment, sharing and coaching on VEU tools and processes as appropriate
• Manage and maintain positive Retailer relationships, supporting Retailers to achieve and maintain top class site performance, including management and/or termination of underperforming retailers.

Shareholder:
• Setting and meeting Retailer Business Plans to deliver sales and cost targets represented in annual T&R
• Review Retailer P&L statements, and support Retailer to develop action plans to close performance gaps
• Deliver Sales & Operations targets for geographical area through regular formal performance reviews and appropriate action plans
HSSE:
• Develop and maintain a strong HSSE culture within geographical area
• Deliver agreed HSSE targets for geographical area
• Protect VEU interest by ensuring that all HSSE standards and procedural compliance are adhered to and stakeholder relationships are managed pro-actively

Operational Excellence:
• Plan and conduct site visits in accordance with Call Planning Cycle tools
• Ensure delivery of a competitive pricing position through fuel pricing procedures
• Implementation and ongoing support of Marketing and Network initiatives
• Timely debt collection and secure all debts
• Timely review and renewal of Retailer Agreements

Job Knowledge, Skills & Experiences:
• Demonstration of the aspired Enterprise First behaviours (Leadership, Accountability, and Teamwork) and VEU core values (Honesty, Integrity, and Respect for People)
• Strong team member with excellent communications skills
• Demonstrable competence in implementing standard processes, achieving sales targets, building relationships with VEU Retailers, delivering Retail Customer Commitment.
• Strong leadership/ management of a team.
• Previous retail sales experience and competence desired.

Closing date: 13 April 2023



Education Requirement:No Requirements

Job Experience:No Requirements

Work Hours: 8

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