Vacancy title:
Waitresses and Waiters

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Restaurant & Hospitality, Cleaning & Facilities]

Jobs at:
Galaxy Motel

Deadline of this Job:
Thursday, September 3 2026

Duty Station:
Plot 313, Katwe Road | Kampala | Kampala

Summary
Date Posted: Thursday, August 20 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Description

Galaxy Motel is Hiring. We are located at the heart of Kampala; Katwe Road

WAITRESS/WAITER

Job Purpose

To provide friendly, efficient and professional food and beverage service to guests, ensuring a positive dining experience and high levels of customer satisfaction.

Key Duties and Responsibilities

The Waitress/Waiter will:

• Welcome guests and provide friendly and courteous service.
• Present menus and explain available food and beverage options when required.
• Take customer orders accurately and communicate them to the kitchen.
• Serve food and beverages promptly and professionally.
• Check on guests to ensure satisfaction with their meals and service.
• Respond politely to customer questions and requests.
• Handle customer complaints professionally and refer complex issues to the supervisor.
• Set, clear and clean tables before and after service.
• Maintain cleanliness and hygiene of the restaurant and service areas.
• Ensure cutlery, glasses, plates and other service items are clean and properly arranged.
• Coordinate with kitchen staff to ensure timely and accurate orders.
• Present bills to customers and handle payments in accordance with motel procedures, where assigned.
• Maintain awareness of menu items, prices and daily specials.
• Follow food safety, hygiene and workplace safety standards.
• Assist with stock monitoring and report shortages or damaged items.
• Maintain professional appearance and personal hygiene.
• Support other restaurant activities during busy periods.
• Perform any other duties assigned by the supervisor or motel management.

Minimum Qualifications and Experience

• A minimum of a secondary school education is preferred.
• Previous experience as a waiter/waitress in a restaurant, hotel or motel is an advantage.
• Certificate in Hotel Management, Catering or Hospitality is an added advantage.

Key Competencies

• Excellent customer-service skills.
• Friendly and welcoming personality.
• Good verbal communication skills.
• Ability to listen and take accurate orders.
• Good numeracy skills.
• Clean and professional appearance.
• Ability to remain calm under pressure.
• Teamwork and cooperation.
• Honesty and integrity.
• Willingness to work shifts, weekends and public holidays where required.

Work Hours: 8

Experience in Months: 12

Level of Education: high school

Job application procedure

Interested candidates should come with an application letter, CV, national ID photo copy and LC letter.

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