Background

Grounded in strong ethical values and a transformational goal to serve the poor, Opportunity Bank delivers tailored lending, savings, and financial inclusion solutions while maintaining high standards of governance, risk management, and community support. We value integrity, professionalism, and positive impact, and are committed to fostering economic opportunity and long-term partnerships across the communities we serve.

Does your passion align with our Mission and Vision?

Opportunity Bank invites applications from qualified candidates to fill the position of:

Job Purpose

This role is responsible for providing strategic vision and operational IT leadership and accountable for directing, planning, organizing, and controlling all IT Functions. In addition, the role is responsible for sound technical leadership in all aspects of the Bank business, driving and overseeing the implementation of new IT systems and projects, including management of staff and projects in accordance with the Bank’s policies, procedures and standards. Strategic thinking and strong business acumen are essential in this position. We expect you to be well-versed in current technological trends and familiar with a variety of business concepts.

Qualifications & Experience

• Bachelor’s degree in Computer Science, Engineering or related field. Master’s degree in Information Technology or a technology-related discipline preferred.
• At least 7 years’ experience in IT Security, Technical Support, Systems Administration, Applications Support, Electronic Banking/Channels Support or Programming.
• At least 5 years in a senior management position such as CTO, CIO, or Head of Technology in a vibrant technology firm, business or financial institution.
• Experience in the banking industry would be a distinct advantage.

Personal Skills & Abilities

• Possesses a strong social mission, a blend of financial and soft skills, and a commitment to community development with a desire to contribute to the strategic goals of the Bank.
• Takes ownership of IT vision, is a creative problem solver and able to analyze problems and develop effective solutions.
• Hands-on experience in Infrastructure, IT Operations and/or IT Development.
• Models integrity, transparency and ethical conduct.
• Understanding of budgets, business planning and IT budget management.
• Excellent multitasking, prioritization and time management skills.
• Excellent leadership, mentoring, verbal and written communication skills.
• Strong collaboration skills with the ability to build productive working relationships.

Opportunity Bank is an equal opportunity employer. All qualified candidates are encouraged to apply regardless of disability, gender, marital status, religion and ethnicity.

• Formulate the Bank’s IT strategy in response to business needs, recommend appropriate and cost-effective technical solutions and establish budgetary and risk implications including documentation and security of all IT systems in line with ICT trends and IT governance standards.
• Oversee the technological infrastructure (networks and computer systems) in the organization to ensure functionality and optimal efficiency.
• Ensure security of data, network access and backup systems.
• Engineer, implement and monitor security measures for the protection of computer systems, networks and information.
• Prepare and document standard operating procedures and protocols.
• Manage and monitor all installed systems and infrastructure.
• Oversee all technology operations and evaluate them according to established goals.
• Devise and establish IT policies and systems to support the implementation of strategies set by upper management.
• Identify the need for upgrades, configurations or new systems and report to upper management.
• Manage information technology and computer systems.
• Preserve assets, information security and control structures.
• Oversee data backup and system security operations (e.g. user authorization, firewalls).
• Manage installations, upgrades and configurations of hardware and software.
• Analyze the business requirements of all departments to determine their technology needs, design, develop, implement and coordinate systems, policies and procedures, plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization.
• Foster an environment that encourages further development of subordinates’ skills through formal training/schooling or on-the-job training.
• Mentor employees in business processes, technology and associated skill sets.
• Meet with managers and staff to determine the impact of proposed changes in hardware or software on computer operations and services to end users.
• Meet with managers to discuss mentoring and management strategies, progress of work, resolve problems and ensure standards for quality and quantity of work are met.
• Work with IT Unit leaders to establish employee development plans including formal training and contingency planning.
• Meet with peers and key personnel relative to the successful delivery of the Bank’s goals, objectives and initiatives.
• Manage training for subordinate departments ensuring adequate levels of proficiency are developed and maintained.

• IT Strategy formulation
• Infrastructure management
• IT Security implementation and monitoring
• IT Operations management
• ICT Project Management
• Leadership and Mentoring
• Business Acumen
• Problem-solving
• Budget management
• Multitasking, prioritization, and time management
• Verbal and written communication
• Collaboration

• Bachelor’s degree in Computer Science, Engineering or related field.
• Master’s degree in Information Technology or a technology-related discipline preferred.
• At least 7 years’ experience in IT Security, Technical Support, Systems Administration, Applications Support, Electronic Banking/Channels Support or Programming.
• At least 5 years in a senior management position such as CTO, CIO, or Head of Technology in a vibrant technology firm, business or financial institution.
• Experience in the banking industry would be a distinct advantage.
• Strong social mission
• Blend of financial and soft skills
• Commitment to community development
• Creative problem solver
• Hands-on experience in Infrastructure, IT Operations and/or IT Development
• Integrity, transparency and ethical conduct
• Understanding of budgets, business planning and IT budget management