About the role

You will own the day-to-day product operations in Uganda, acting as the on-ground coordinator for our Customer and Sales applications, as well as other IT Projects, and working closely with a Product Team based in Kenya and Europe.Uganda economic outlook

Key responsibilities

Customer App

• Act as the primary contact between the product team and local stakeholders
• Coordinate feature rollouts in the Ugandan market
• Organize testing cycles and conduct customer interviews
• Translate local market needs into product requirements
• Track app metrics and report on performance

Sales App

• Own the Sales App in Uganda
• Coordinate rollouts with local sales teams
• Run structured testing with field agents and conduct feedback sessions
• Monitor field usage of the app
• Capture process requirements for the product backlog

Ad-hoc projects

• Lead market-relevant initiatives, such as integrations with local payment or ID verification providers
• Implement key IT projects in Uganda
• Manage scope, stakeholders, and timelines
• Document outcomes and hand over to operations

Requirements

• Bachelor’s degree in IT, Computer Science, Business Administration, Project Management, Marketing, Economics, Statistics, Telecommunications, or a related field
• Minimum five years’ experience in Product Management, Business Analysis, Project Coordination, Telecommunications, Fintech, or Digital Products
• Strong analytical and project management skills
• Ability to gather feedback and translate business needs into requirements

• Act as the primary contact between the product team and local stakeholders
• Coordinate feature rollouts in the Ugandan market
• Organize testing cycles and conduct customer interviews
• Translate local market needs into product requirements
• Track app metrics and report on performance
• Own the Sales App in Uganda
• Coordinate rollouts with local sales teams
• Run structured testing with field agents and conduct feedback sessions
• Monitor field usage of the app
• Capture process requirements for the product backlog
• Lead market-relevant initiatives, such as integrations with local payment or ID verification providers
• Implement key IT projects in Uganda
• Manage scope, stakeholders, and timelines
• Document outcomes and hand over to operations

• Strong analytical skills
• Project management skills
• Ability to gather feedback
• Ability to translate business needs into requirements

• Bachelor’s degree in IT, Computer Science, Business Administration, Project Management, Marketing, Economics, Statistics, Telecommunications, or a related field
• Minimum five years’ experience in Product Management, Business Analysis, Project Coordination, Telecommunications, Fintech, or Digital Products