About Palladium:

Operating in over 50 countries, Palladium is a global consulting and implementation company working in partnership with governments, businesses, investors, and communities to design and deliver solutions that create lasting positive impact. We address some of the world’s most complex challenges across infrastructure, economic growth and natural capital, health, energy, climate and environment, and digital transformation—strengthening systems, institutions, and markets to support inclusive and sustainable development. Our more than 2,100 staff worldwide work as trusted advisors across diverse contexts, combining deep technical expertise, implementation techniques, and innovative technology to deliver locally informed, client-focused solutions that help organizations achieve measurable, sustainable impact.

Palladium is part of GISI’s global family of companies, which aims to create solutions for the world’s most complex challenges. With annual revenues of $14 billion, GISI’s approximately 15,000 employees are engaged in projects across 100 countries worldwide providing construction, program/project management, and engineering consulting services.

Project Background:

Data-Activated Architecture for Resilient Transition (DART) supports the Ministry of Health (MOH) to strengthen and scale interoperable, fit-for-purpose digital health systems. The project supports facility digitization and EMR readiness; National Data Warehouse (NDWH) stabilization; data-center design and cybersecurity; Health Information Exchange (HIE) operations and priority integrations; workforce certification; survey modernization; responsible AI adoption; and service-delivery data reporting performance. The project is designed to build on MOH-owned systems, repositories, standards, and governance structures, with progressive transfer of capability to government and Ugandan institutions. Project period is anticipated 2026–2030, beginning with a six-month foundation phase.

Note: All positions are subject to award, final organizational design, and Palladium hiring procedures. Reporting lines may be adjusted during mobilization. “MOH” includes the responsible Directorate/Department of Health Informatics (DHI) and other government units as applicable.

Position Summary:

The iHRIS Specialist supports MOH to strengthen the usability, reliability, institutional ownership, and planned handover of iHRIS. The position works with MOH HRH teams, DHI, subnational users, system administrators, and technical partners to improve workflows, build operational capacity, address user needs, and prepare the system for sustainable government-led operations.

Location:

This role and project will be based out of Kampala, Uganda with national and regional travel as required. Candidates must have current work authorization in Uganda as visa sponsorship cannot be considered.

Reporting and Supervision:

This role will report to the Technical Director, Interoperability & HIE Architect, DART

Primary Responsibilities:

• Conduct a rapid assessment of iHRIS governance, architecture, user workflows, support arrangements, data quality, security, documentation, and handover readiness
• Support MOH to establish or strengthen product ownership, user representation, backlog management, release planning, and user feedback mechanisms for iHRIS
• Identify and prioritize usability, adoption, reporting, interoperability, and performance improvements based on support tickets, user feedback, and system telemetry
• Support integration and data exchange between iHRIS, DHIS2/NDWH, payroll or approved government systems, consistent with MOH governance and data-sharing requirements
• Develop and maintain iHRIS system documentation, administrative procedures, security guidance, troubleshooting guides, and knowledge-transfer materials
• Build capacity of MOH and subnational administrators through mentoring, training, paired operations, and handover-readiness assessments
• Support verification of iHRIS-related milestones, facility use, performance indicators, and co-investment evidence where applicable

Qualifications and Experience:

• Bachelor’s degree in health informatics, human resources information systems, computer science, public health, or related field
• At least 5 years of experience supporting iHRIS, HRIS, digital health systems, or government workforce information systems
• Practical experience in system configuration, user support, data quality, reporting, user training, and system administration
• Experience working with MOH HRH departments, district health offices, or public-sector workforce systems is strongly preferred
• Familiarity with DHIS2, APIs, FHIR, data protection, and interoperability is an advantage
• Strong stakeholder engagement, facilitation, documentation, and English communication skills

Applications will be accepted on a rolling basis. We encourage you to apply early as the position may close once a suitable candidate is found. Please note that only shortlisted candidates will be contacted.

• Conduct a rapid assessment of iHRIS governance, architecture, user workflows, support arrangements, data quality, security, documentation, and handover readiness
• Support MOH to establish or strengthen product ownership, user representation, backlog management, release planning, and user feedback mechanisms for iHRIS
• Identify and prioritize usability, adoption, reporting, interoperability, and performance improvements based on support tickets, user feedback, and system telemetry
• Support integration and data exchange between iHRIS, DHIS2/NDWH, payroll or approved government systems, consistent with MOH governance and data-sharing requirements
• Develop and maintain iHRIS system documentation, administrative procedures, security guidance, troubleshooting guides, and knowledge-transfer materials
• Build capacity of MOH and subnational administrators through mentoring, training, paired operations, and handover-readiness assessments
• Support verification of iHRIS-related milestones, facility use, performance indicators, and co-investment evidence where applicable

• System configuration
• User support
• Data quality management
• Reporting
• User training
• System administration
• Stakeholder engagement
• Facilitation
• Documentation
• English communication
• Familiarity with DHIS2, APIs, FHIR, data protection, and interoperability (advantageous)

• Bachelor’s degree in health informatics, human resources information systems, computer science, public health, or related field
• At least 5 years of experience supporting iHRIS, HRIS, digital health systems, or government workforce information systems
• Practical experience in system configuration, user support, data quality, reporting, user training, and system administration
• Experience working with MOH HRH departments, district health offices, or public-sector workforce systems is strongly preferred
• Familiarity with DHIS2, APIs, FHIR, data protection, and interoperability is an advantage
• Strong stakeholder engagement, facilitation, documentation, and English communication skills