Loyalty Coordinator job at Flexi Personnel Limited
Website :
53 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Loyalty Coordinator

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Management ]

Jobs at:

Flexi Personnel Limited

Deadline of this Job:
23 October 2021  

Duty Station:
Within Uganda , Kampala , East Africa

Date Posted: Thursday, October 14, 2021 , Base Salary: Not Disclosed

Position: Loyalty Coordinator
Location: Uganda
Our client, the largest franchisee of French giant group CARREFOUR owned and operated by MAJID AL FUTTAIM in Uganda is looking for a Loyalty Coordinator. The middle East based group is currently operating more than 375 Carrefour Stores in 17 countries with more than 37000 employees

Duties and Responsibilities
Loyalty Programs Planning
• Support loyalty programme campaigns in collaboration with Loyalty Manager for acquisition of new customers and retention of existing customers
• Support the collection of research for the development of reward categories and levels designed and updated in accordance with customer needs
• Coordinate with Customer Intelligence function to understand key customer insights Loyalty Programs Implementation and Operations
• Collect requirements from internal stakeholders to define the objectives of Loyalty campaigns
• Support Loyalty Manager on reporting on existing loyalty programs and implement necessary actions for improvement or discontinuation of programs
• Use and understand technical Loyalty Platform functionality to set-up, test and execute campaigns
• Advise Commercial Teams on Loyalty campaign best practice
• Identify opportunities to improve Loyalty campaigns to meet business KPIs
• Participate in periodic meetings with relevant employees to follow up smooth running of activities
• Support preparing periodic reports with respect to the loyalty function activities
• Follow up on technical issues when required and develop instructions on how to deal with similar problems when they arise in the future

Human Capital Responsibilities
• Ensure the implementation of MAF Retail’s corporate policies and relevant procedures
• Identify training needs
• Support and mentor Loyalty Analysts
• Successful execution of Loyalty programme Campaigns and Initiatives
• Achieving relevant KPIs
• Collaboration with relevant departments for the success of Loyalty campaigns

Minimum Qualifications/Education
• Bachelor’s Degree in Marketing, Business Administration or relevant

Minimum experience
• 3+ years in a similar position
• 2+ years in retail business is preferred

• Strong analytical and technical skills
• Project management
• Strong communicator and presentation skills
• Excellent organizational and time management skills
English (Full professional proficiency - Required

Work Hours: 8

Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure
To apply, visit https://www.flexi-personnel.com/job/loyalty-coordinator/ 
Deadline to apply: 23rd October 2021
NB: Flexi Personnel does not charge candidates for jobs placement

All Jobs


Job Info
Job Category: Administrative
Job Type: Full-Time
Deadline of this Job: 23 October 2021
Duty Station: Kampala
Posted: 14-10-2021
No of Jobs: 1
Start Publishing: 14-10-2021
Stop Publishing (Put date of 2030): 14-10-2065
Apply Now

Notification Board:

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.