About Palladium:

Operating in over 50 countries, Palladium is a global consulting and implementation company working in partnership with governments, businesses, investors, and communities to design and deliver solutions that create lasting positive impact. We address some of the world’s most complex challenges across infrastructure, economic growth and natural capital, health, energy, climate and environment, and digital transformation—strengthening systems, institutions, and markets to support inclusive and sustainable development. Our more than 2,100 staff worldwide work as trusted advisors across diverse contexts, combining deep technical expertise, implementation techniques, and innovative technology to deliver locally informed, client-focused solutions that help organizations achieve measurable, sustainable impact.

Palladium is part of GISI’s global family of companies, which aims to create solutions for the world’s most complex challenges. With annual revenues of $14 billion, GISI’s approximately 15,000 employees are engaged in projects across 100 countries worldwide providing construction, program/project management, and engineering consulting services.

Project Background:

Data-Activated Architecture for Resilient Transition (DART) supports the Ministry of Health (MOH) to strengthen and scale interoperable, fit-for-purpose digital health systems. The project supports facility digitization and EMR readiness; National Data Warehouse (NDWH) stabilization; data-center design and cybersecurity; Health Information Exchange (HIE) operations and priority integrations; workforce certification; survey modernization; responsible AI adoption; and service-delivery data reporting performance. The project is designed to build on MOH-owned systems, repositories, standards, and governance structures, with progressive transfer of capability to government and Ugandan institutions. Project period is anticipated 2026–2030, beginning with a six-month foundation phase.

Note: All positions are subject to award, final organizational design, and Palladium hiring procedures. Reporting lines may be adjusted during mobilization. “MOH” includes the responsible Directorate/Department of Health Informatics (DHI) and other government units as applicable.

Position Summary:

The Regional Implementation Officer supports delivery of facility digitization and data-system implementation activities within an assigned region. The role serves as the field coordination focal point for site assessments, contractor coordination, ICT installation, EMR readiness, training logistics, commissioning, issue escalation, and evidence collection.

Location:

This role and project will be based out of Kampala, Uganda with national and regional travel as required. Candidates must have current work authorization in Uganda as visa sponsorship cannot be considered.

Reporting and Supervision:

This role will report to the Facility Digitization Coordinator, DART

Primary Responsibilities:

• Coordinate facility readiness assessments and maintain an accurate regional implementation tracker
• Support scheduling and oversight of contractors delivering ICT installation, connectivity, power-backup integration, and device setup
• Coordinate with facility in-charges, district health teams, MOH counterparts, and EMR teams to ensure sites are ready for installation and go-live
• Verify installation progress against approved specifications, commissioning checklists, asset records, and site acceptance requirements
• Support user orientation, training logistics, and linkage to helpdesk and escalation pathways
• Identify, document, and escalate field constraints related to infrastructure, power, connectivity, staffing, logistics, or user readiness
• Collect and quality-check regional evidence for milestones, including installation certificates, photographs where permitted, asset registers, training records, and acceptance forms
• Support follow-up on maintenance, warranty, support tickets, and corrective actions

Qualifications and Experience:

• Bachelor’s degree in IT, health informatics, public health, engineering, project management, or related field
• At least 3 years of experience in field implementation, ICT deployment, EMR rollout, health systems, or related programs
• Experience working with health facilities and district-level stakeholders is preferred.
• Ability to travel regularly within the assigned region
• Strong organization, interpersonal communication, reporting, and problem-solving skills.
• Professional fluency in English; local language capability is an advantage

Applications will be accepted on a rolling basis. We encourage you to apply early as the position may close once a suitable candidate is found. Please note that only shortlisted candidates will be contacted.

• Coordinate facility readiness assessments and maintain an accurate regional implementation tracker
• Support scheduling and oversight of contractors delivering ICT installation, connectivity, power-backup integration, and device setup
• Coordinate with facility in-charges, district health teams, MOH counterparts, and EMR teams to ensure sites are ready for installation and go-live
• Verify installation progress against approved specifications, commissioning checklists, asset records, and site acceptance requirements
• Support user orientation, training logistics, and linkage to helpdesk and escalation pathways
• Identify, document, and escalate field constraints related to infrastructure, power, connectivity, staffing, logistics, or user readiness
• Collect and quality-check regional evidence for milestones, including installation certificates, photographs where permitted, asset registers, training records, and acceptance forms
• Support follow-up on maintenance, warranty, support tickets, and corrective actions

• Strong organization skills
• Interpersonal communication skills
• Reporting skills
• Problem-solving skills
• Professional fluency in English
• Local language capability (advantage)

• Bachelor’s degree in IT, health informatics, public health, engineering, project management, or related field
• At least 3 years of experience in field implementation, ICT deployment, EMR rollout, health systems, or related programs
• Experience working with health facilities and district-level stakeholders is preferred
• Ability to travel regularly within the assigned region