Vacancy title:
Senior Analyst - Regional Reporting. Business Intelligence Competency Centre

[Type: FULL_TIME, Industry: Telecommunications, Category: Accounting & Finance]

Jobs at:
MTN-Uganda

Deadline of this Job:
Monday, September 8 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Tuesday, September 2 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The Senior Analyst – Regional Performance will lead regional analytics by leveraging data science, geospatial intelligence, and commercial insights to drive performance. This role is critical in uncovering subscriber behavior, optimizing distribution and mobile money performance, and enabling data-driven decisions at the site and regional levels. The analyst will collaborate closely with regional leadership to identify market gaps and shape commercial strategies.

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.

Job Title: Senior Analyst  – Regional Reporting

Reports to: Manager - Performance Monitoring

No. of Vacancies: 4

Main Job Functions:

Key Responsibilities

1.    Performance Monitoring & Reporting

• 
  Track and analyze site-level KPIs including subscriber acquisition, recharge, churn, ARPU, SOGA, usage, mobile money revenue, and profitability.
  •    Automate dashboards and reports to support daily, weekly, and monthly decision-making.
  •    Lead regional performance reviews and provide actionable insights to stakeholders.
  2.    Geospatial & Market Intelligence
• 
  Use GIS tools (e.g., ArcGIS, QGIS, Python GeoPandas) to analyze network coverage, sales patterns, population density, and competitor presence.
  •    Segment regional markets by demographics, income, device usage, and digital behavior to inform targeted campaigns and field execution.
  •    Monitor competitor activity including footprint, pricing, promotions, and SIM trends.

3.    Predictive Analytics & Modeling
•    Develop and maintain machine learning models for forecasting customer behavior, churn, and business outcomes.
•    Conduct gap analysis to identify underserved areas and optimize agent network deployment.
•    Analyze mobile money agent liquidity, float availability, and transaction patterns to detect stress points and seasonal trends.

4.    Commercial Strategy Support
•    Support network rollout and optimization decisions with internal and external performance data.
•    Translate complex data into clear business recommendations for pricing, loyalty, and customer acquisition strategies.

Key Performance Areas
•    Timely and accurate performance reporting.
•    Automation and visualization of key metrics.
•    Delivery of actionable insights that influence commercial outcomes.
•    Development of robust business plans and financial forecasts.

Education

• Bachelor’s degree in data science, Statistics, Economics, Computer Science, Engineering, or a related field.
  •    Certifications in Data Science, GIS, or Business Intelligence are an added advantage.

Work Experience            

• 5 years in tthe area of specialization
  •    Proficiency in Power BI, SQL, PowerPoint, and advanced Excel modeling.
  •    Strong understanding of telecom KPIs, revenue models, and operational metrics.
  •    Experience in financial modeling and performance reporting.
  •    Proven ability to simplify complex data and influence strategic decisions.

Skills / physical competencies:

• Strong analytical and storytelling skills.
• Ability to align performance metrics with business goals.
• Skilled in leading cross-functional collaboration and influencing senior stakeholders.
• High attention to detail and commitment to data accuracy.
• Proactive problem-solver with a results-driven mindset.
• Expertise in:
  • Data Science & Machine Learning: Forecasting, segmentation, churn prediction, cluster analysis.
  • GIS & Spatial Tools: Geospatial data handling, white spot mapping, agent clustering.

ABOUT US

We at MTN Uganda are a purpose and value-led organization!

At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Female Applicants are strongly encouraged to Apply!

Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure

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