General information

Site Operations Coordinator M/F

General information

Integrated Logistics Services - Tilenga Limited, a subsidiary of Africa Global Logistics (U) Limited, is committed to fulfilling its Oil and Gas contractual obligations in East Africa, particularly Uganda. As part of the MSC Group, a global leader in shipping and logistics, AGL stands as Africa's reference multimodal logistics operator. With a robust network of 250 subsidiaries across Africa, Haiti, and Timor, we specialize in tailored port, maritime, logistics, and rail solutions.

Our legacy, rooted in pioneering firms like SDV, SAGA, and SOCOPAO, was revitalized following their acquisition by the Bolloré Group in 1986. As of December 21, 2022, AGL operates under full ownership of the MSC family, enhancing our ability to drive growth across the continent through Africa's first integrated logistics network.

With over a century of expertise and a dedicated team of more than 23,000 employees in 50 countries, AGL delivers innovative and customized logistics solutions essential for sustainable transformation in Africa. Our commitment to excellence empowers businesses and communities alike.

Are you ready to embark on a rewarding journey with us? At AGL, we put Africa at the heart of our mission. Join us to make a significant impact as we shape the future of logistics on the continent!

Job description

Job Title

WAREHOUSING

Site Operation Coordinator M/F

Contract Type

PERMANENT

Job Location

Africa, Uganda

Working Hours

Full time

Mission Description

Manage the day-to-day operations of site warehouse activities, ensure compliance with SOPs, accountability of stocks therein, meeting site GM target, liaison with other departments and customer relationship management.

• Forecast and plan dispatch schedules to achieve On-Time-In-Full (OTIF) delivery
• Implement sound operational procedures to optimize the GM
• Prepare periodic reports and submit to management
• Maintain good relations with the Client and address their issues amicably
• Ensure adherence to health and safety procedures
• Coordinate and control the order cycle
• Analyze data to monitor performance, forecast demand and plan improvements
• Hold daily operation review meetings with the team to have full visibility of truck position (loading, offloading, order release status etc.)
• Liaise closely with the client to ensure release of trucks (ECTS)to various routes
• Liaise closely with Finance on collection of outstanding balances
• Proactively check on potential or actual shipment failures and agree on a solution that will achieve customer satisfaction.
• Proactively contact the Client when service issues may affect delivery commitments, understand their needs to recommend an appropriate solution in a timely manner.

Profile

• Bachelor's degree in Transport & Logistics / Supply Chain / Operations / Business Management or related disciplines
• 5 years of professional experience in warehousing, base management, Inventory / Stock Control, ICD Management, Distribution or a similar role.

Personal Attributes

• Innovative
• Integrity
• Pragmatic
• Team leader
• Resilient
• Flexible
• Agile

Key skills

• Managerial
• Communication and Organizational Skills
• Analytical
• Planning
• Conceptual
• Computer Literacy
• Customer care

• Forecast and plan dispatch schedules to achieve On-Time-In-Full (OTIF) delivery
• Implement sound operational procedures to optimize the GM
• Prepare periodic reports and submit to management
• Maintain good relations with the Client and address their issues amicably
• Ensure adherence to health and safety procedures
• Coordinate and control the order cycle
• Analyze data to monitor performance, forecast demand and plan improvements
• Hold daily operation review meetings with the team to have full visibility of truck position (loading, offloading, order release status etc.)
• Liaise closely with the client to ensure release of trucks (ECTS)to various routes
• Liaise closely with Finance on collection of outstanding balances
• Proactively check on potential or actual shipment failures and agree on a solution that will achieve customer satisfaction.
• Proactively contact the Client when service issues may affect delivery commitments, understand their needs to recommend an appropriate solution in a timely manner.

• Managerial
• Communication and Organizational Skills
• Analytical
• Planning
• Conceptual
• Computer Literacy
• Customer care

• Bachelor's degree in Transport & Logistics / Supply Chain / Operations / Business Management or related disciplines
• 5 years of professional experience in warehousing, base management, Inventory / Stock Control, ICD Management, Distribution or a similar role.