Vacancy title:
Technical Manager

[Type: FULL_TIME, Industry: Law, Public Safety, Corrections and Security, Category: Management]

Jobs at:
Securex

Deadline of this Job:
Friday, May 23 2025

Duty Station:
kampala | Kampala | Uganda

Summary
Date Posted: Monday, May 19 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The Position

The Technical Manager Uganda will be responsible for overseeing projects, managing teams, and aligning technical initiatives with our business objectives. The Technical Manager will work collaboratively with clients and various stakeholders within the company to ensure service delivery in an efficient and timely manner.

Your key responsibilities are:

• Plan, organize and manage all technical projects and ensure successful completion within the budgeted profit margins and set timelines
• Identify opportunities for process improvement and innovation, fostering a culture of continuous learning within the team
• Utilize deep technical knowledge to make informed decisions, provide guidance, and solve complex technical challenges.
• Collaborate with cross-functional teams to align technical strategies with overall business goals.
• Ensure technological innovation strategies and processes are in place to meet business objectives and needs in terms of price, service quality and delivery target
• Ensure quality service delivery to the existing client base to generate more revenue and increase customer satisfaction
• Monitor system for repeat visit for same problems and addressing the same with the supervisor for permanent solution.
• Develop and implement strategies on increasing revenues.
• Support the sales team through constantly identifying opportunities for new value creation technological products
• Monitor and generate report for the manager for non-confirming installation for further action and ensuring installations are trouble free.
• Manage resources efficiently, including hardware, software, and personnel, to maximize productivity.
• Timely report generation and submission to respective clients
• Communicate effectively with both technical and non-technical stakeholders, presenting project updates and proposals clearly
• Stay current with industry trends and technological advancements to drive strategic technical decisions

Job Requirements

• A Bachelor’s degree or master’s degree in a relevant technical field
• A minimum of eight years in the technical field with the Ability to align technical initiatives with business goals
• Proven leadership experience, with excellent organizational and interpersonal skills
• Well-rounded knowledge in the security industry with excellent customer service
• Proficiency in project management methodologies and tools
• Exceptional communication skills for conveying technical concepts to diverse audiences

Quality Health and Safety Responsibilities

• Leadership& Support: Provide leadership within your department by leading and supporting your departmental staff in conforming to Securex OH&S management system requirements.
• Improvement: Promptly action any health and safety issue/concern escalated to you by those under your supervision (for closure).  
• Risk Assessment: Take responsibility in the implementation of operational controls for hazards/risks arising from departmental activities and programs. 
• Management of Change: Undertake reviews with the QHSE department before introducing or changing departmental processes/ activities /products/services, in order to identify any safety or health hazards/risks that may result from the change.  
• Management Review: Take part in scheduled periodic Management Reviews on the effectiveness of Securex’s OH&S management system.

Work Hours: 8

Experience in Months: 96

Level of Education: bachelor degree

Job application procedure
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