Business Development Officer – Home Loans
2025-08-11T10:34:00+00:00
dfcu Bank
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https://dfcugroup.com/
FULL_TIME
kampala
Kampala
00256
Uganda
Banking
Management
2025-08-15T17:00:00+00:00
Uganda
8
Reporting to the Manager – Home Loans, the role holder will be responsible for the growth of the Bank’s mortgage and home loans business through sales, service and retention of a specified portfolio and ensure portfolio quality is in line with the Bank’s objectives.
KEY ACCOUNTABILITIES:
- Aggressively grow the mortgages and home loans portfolio by opening new accounts whilst also maintaining existing opportunities.
- Develop and maintain relationships with key partners and other relevant bodies to ensure that the bank maximizes its sales potential.
- Coordinate customer engagement activities both onsite and offsite and conduct regular online and face-to-face customer visits, site visits and recognition initiatives
- Follow up on all queries and complaints from the customers and give timely resolution.
- Compile monthly, quarterly, and annual reports for measuring growth against target.
- On a selective basis, make joint calls with corporate & Business Banking RMs for acquisition of new business and feedback.
- Assess credit requests in conjunction with the credit department in line with the banks credit standards, policies, procedures and practices and recommend action to the credit department and committee.
- Maintain a database of customers by individual relationship manager for business assistance, bank related communication and professional networking and engagement sessions.
- Coordinate and follow up on business files submitted by sellers for approval to credit for a fast turnaround time.
- Generate new business from incoming inquiries to support the various Bank segments
KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:
- University degree
- Relevant Practical training in business growth in the financial services sector
- Three years banking experience in a sales role.
- Good selling, negotiation & influencing skills.
- Good understanding of the home loans and mortgages sector, industry and business awareness.
- Excellent problem solving and decision-making skills.
- Good verbal and written communication skills
- Must have a good understanding about consumer banking product features, pricing, benefits, positioning, design and promotions.
- Advanced, computer literacy, numerical skills and statistical skills.
- Interpersonal relationship skills, Assertive, “self-starter” personality that is energetic and a natural networker.
- Team player, ability to work under pressure and in position to exercise excellent judgment.
- Good interpersonal skills, communication and telephone skills
- Excellent organization skills
- Excellent communication skills and be able to deal with clients directly.
KEY ACCOUNTABILITIES: Aggressively grow the mortgages and home loans portfolio by opening new accounts whilst also maintaining existing opportunities. Develop and maintain relationships with key partners and other relevant bodies to ensure that the bank maximizes its sales potential. Coordinate customer engagement activities both onsite and offsite and conduct regular online and face-to-face customer visits, site visits and recognition initiatives Follow up on all queries and complaints from the customers and give timely resolution. Compile monthly, quarterly, and annual reports for measuring growth against target. On a selective basis, make joint calls with corporate & Business Banking RMs for acquisition of new business and feedback. Assess credit requests in conjunction with the credit department in line with the banks credit standards, policies, procedures and practices and recommend action to the credit department and committee. Maintain a database of customers by individual relationship manager for business assistance, bank related communication and professional networking and engagement sessions. Coordinate and follow up on business files submitted by sellers for approval to credit for a fast turnaround time. Generate new business from incoming inquiries to support the various Bank segments
Good selling, negotiation & influencing skills. Good understanding of the home loans and mortgages sector, industry and business awareness. Excellent problem solving and decision-making skills. Good verbal and written communication skills Must have a good understanding about consumer banking product features, pricing, benefits, positioning, design and promotions. Advanced, computer literacy, numerical skills and statistical skills. Interpersonal relationship skills, Assertive, “self-starter” personality that is energetic and a natural networker. Team player, ability to work under pressure and in position to exercise excellent judgment. Good interpersonal skills, communication and telephone skills Excellent organization skills Excellent communication skills and be able to deal with clients directly.
KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED: University degree Relevant Practical training in business growth in the financial services sector Three years banking experience in a sales role.
JOB-6899c7188a000
Vacancy title:
Business Development Officer – Home Loans
[Type: FULL_TIME, Industry: Banking, Category: Management]
Jobs at:
dfcu Bank
Deadline of this Job:
Friday, August 15 2025
Duty Station:
Kampala | Uganda
Summary
Date Posted: Monday, August 11 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Reporting to the Manager – Home Loans, the role holder will be responsible for the growth of the Bank’s mortgage and home loans business through sales, service and retention of a specified portfolio and ensure portfolio quality is in line with the Bank’s objectives.
KEY ACCOUNTABILITIES:
- Aggressively grow the mortgages and home loans portfolio by opening new accounts whilst also maintaining existing opportunities.
- Develop and maintain relationships with key partners and other relevant bodies to ensure that the bank maximizes its sales potential.
- Coordinate customer engagement activities both onsite and offsite and conduct regular online and face-to-face customer visits, site visits and recognition initiatives
- Follow up on all queries and complaints from the customers and give timely resolution.
- Compile monthly, quarterly, and annual reports for measuring growth against target.
- On a selective basis, make joint calls with corporate & Business Banking RMs for acquisition of new business and feedback.
- Assess credit requests in conjunction with the credit department in line with the banks credit standards, policies, procedures and practices and recommend action to the credit department and committee.
- Maintain a database of customers by individual relationship manager for business assistance, bank related communication and professional networking and engagement sessions.
- Coordinate and follow up on business files submitted by sellers for approval to credit for a fast turnaround time.
- Generate new business from incoming inquiries to support the various Bank segments
KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:
- University degree
- Relevant Practical training in business growth in the financial services sector
- Three years banking experience in a sales role.
- Good selling, negotiation & influencing skills.
- Good understanding of the home loans and mortgages sector, industry and business awareness.
- Excellent problem solving and decision-making skills.
- Good verbal and written communication skills
- Must have a good understanding about consumer banking product features, pricing, benefits, positioning, design and promotions.
- Advanced, computer literacy, numerical skills and statistical skills.
- Interpersonal relationship skills, Assertive, “self-starter” personality that is energetic and a natural networker.
- Team player, ability to work under pressure and in position to exercise excellent judgment.
- Good interpersonal skills, communication and telephone skills
- Excellent organization skills
- Excellent communication skills and be able to deal with clients directly.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
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