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Vacancy title:
Guest Experience, Standards & Sustainability Manager
[Type: FULL_TIME, Industry: Professional Services, Category: Management, Business Operations, Customer Service, Restaurant & Hospitality, Entertainment & Travel]
Jobs at:
Wildlife Frontiers Uganda
Deadline of this Job:
Tuesday, October 20 2026
Duty Station:
Kampala | Kampala
Summary
Date Posted: Monday, October 19 2026, Base Salary: Not Disclosed
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JOB DETAILS:
We are looking for a dynamic, committed and passionate professional to join our team and help drive guest experience, operational standards and sustainability across our tourism and hospitality operations.
Key Focus Areas
- Guest experience & service excellence
- SOPs, quality standards & service audits
- Sustainability & responsible tourism initiatives
- Staff training, coaching & development
- Guest feedback & continuous improvement
What We’re Looking For:
- Degree/Diploma in Hospitality, Tourism, Business Management or related field
- Experience in hospitality, guest experience, quality assurance or sustainability
- Strong leadership, communication and organisational skills
- A genuine passion for sustainability and responsible tourism
- Willingness to travel to upcountry properties
Join us in creating memorable guest experiences while making a positive impact on people, communities and the environment.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Send your CV and brief cover letter
Application Deadline: 20 October 2026
Only shortlisted candidates will be contacted.
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