POSITION: Regional Manager-SME Product (1 Position)
COMPANY: Platinum Credit (U) Ltd
LOCATION: Head Office

Job details:
Provide strategic leadership in building, growing, and sustaining a high-quality SME loan portfolio in line with Platinum Credit Uganda Ltd.’s business strategy and objectives.

Key duties/responsibilities:

• Develop and implement regional sales and distribution strategies to achieve individual and regional disbursement targets while growing the SME client base.
• Lead the execution of portfolio quality strategies and initiatives to achieve agreed collection and risk targets.
• Lead the recruitment, onboarding, retention, training, and coaching of SME staff to drive portfolio growth and quality.
• Provide operational leadership to ensure compliance with loan origination, appraisal, approval, monitoring, and Delinquency Escalation processes to safeguard portfolio quality.
• Monitor SME market trends and competitor activity to inform business strategies, product enhancements, and customer solutions.
• Conduct regular branch visits to support teams, monitor performance, and promptly resolve operational challenges.
• Lead performance management through coaching, corrective action, documentation, and appraisals to drive accountability and continuous improvement.
• Champion quality management standards and process adherence to deliver operational excellence and superior customer service.

 Competencies:

• Strong sales leadership, staff recruitment, business development and customer service skills.
• Excellent numerical, analytical, and problem-solving skills.
• Strong interpersonal, communication, and stakeholder management skills.
• Proficiency in Microsoft Excel, Word, and email applications.
• Strong leadership, coaching, and people management skills.

Required Qualifications and Work Experience:

• Bachelor’s Degree in Business Administration, Marketing, Commerce, Finance, or a related field.
• Minimum of three (3) years’ experience in a sales leadership role, preferably within a financial institution.
• Professional qualification in Sales, Marketing, or Business Development will be an added advantage.

• Develop and implement regional sales and distribution strategies to achieve individual and regional disbursement targets while growing the SME client base.
• Lead the execution of portfolio quality strategies and initiatives to achieve agreed collection and risk targets.
• Lead the recruitment, onboarding, retention, training, and coaching of SME staff to drive portfolio growth and quality.
• Provide operational leadership to ensure compliance with loan origination, appraisal, approval, monitoring, and Delinquency Escalation processes to safeguard portfolio quality.
• Monitor SME market trends and competitor activity to inform business strategies, product enhancements, and customer solutions.
• Conduct regular branch visits to support teams, monitor performance, and promptly resolve operational challenges.
• Lead performance management through coaching, corrective action, documentation, and appraisals to drive accountability and continuous improvement.
• Champion quality management standards and process adherence to deliver operational excellence and superior customer service.

• Strong sales leadership
• staff recruitment
• business development
• customer service skills
• Excellent numerical
• analytical
• problem-solving skills
• Strong interpersonal
• communication
• stakeholder management skills
• Proficiency in Microsoft Excel
• Word
• email applications
• Strong leadership
• coaching
• people management skills

• Bachelor’s Degree in Business Administration, Marketing, Commerce, Finance, or a related field.
• Minimum of three (3) years’ experience in a sales leadership role, preferably within a financial institution.
• Professional qualification in Sales, Marketing, or Business Development will be an added advantage.