Description

Tata International Limited is hiring an Assistant Manager – Spare Parts responsible to enhance & increase market share for spare parts for profit in line with the company targets.

Key Responsibilities

• Work towards strengtning and improve the sales of spare parts in the region
• Effectively manage inventory for spare parts in the country.
• Focus on customer satisfaction keeping in line with the brand for quality experience & sustain consistent growth
• Work closely with the After Sales Head to assess and improve the subsequent needs and improve existing processes for profit.
• Mentor & drive a team to develop and implement a strong and relevant reporting framework to measure quantitatively and demonstrate qualitatively outputs, outcomes and impacts
• Ensure the department achieves desired CSI rank
• Will be responsible for relationship management with channel partners, suppliers & dealer service development in order to maximize business opportunities
• Lead, develop & mentor the team to ensure high standards of service delivery and adherence to timelines
• Gain a clear understanding of customers’ businesses and recommend requirements
• Review sales performance against monthly targets, aiming to meet or exceed targets
• Ensure timely collection of the sales executed

Educational Qualifications

• Bachelor’s degree. Addition degree in sales and marketing will be preferred

Desired Profile (Experience)

• 7-10 years

• Work towards strengtning and improve the sales of spare parts in the region
• Effectively manage inventory for spare parts in the country.
• Focus on customer satisfaction keeping in line with the brand for quality experience & sustain consistent growth
• Work closely with the After Sales Head to assess and improve the subsequent needs and improve existing processes for profit.
• Mentor & drive a team to develop and implement a strong and relevant reporting framework to measure quantitatively and demonstrate qualitatively outputs, outcomes and impacts
• Ensure the department achieves desired CSI rank
• Will be responsible for relationship management with channel partners, suppliers & dealer service development in order to maximize business opportunities
• Lead, develop & mentor the team to ensure high standards of service delivery and adherence to timelines
• Gain a clear understanding of customers’ businesses and recommend requirements
• Review sales performance against monthly targets, aiming to meet or exceed targets
• Ensure timely collection of the sales executed

• Bachelor’s degree. Addition degree in sales and marketing will be preferred