About the Role

Info-Code Consults Ltd is seeking a passionate and detail-oriented Customer Service Officer to join our growing team. If you excel at communication, enjoy solving customer needs, and thrive in delivering exceptional service — we want to hear from you!

Key Responsibilities

• Respond to customer inquiries via phone, email, and in person
• Resolve complaints and provide timely solutions
• Maintain accurate customer records and service logs
• Collaborate with internal teams to ensure customer satisfaction
• Uphold company values in every interaction

Ideal Candidate

• Excellent verbal and written communication skills
• Strong problem-solving and interpersonal abilities
• Ability to multitask and stay organized in a fast-paced environment
• Previous experience in customer service is an added advantage
• A positive attitude and a customer-first mindset

• Respond to customer inquiries via phone, email, and in person
• Resolve complaints and provide timely solutions
• Maintain accurate customer records and service logs
• Collaborate with internal teams to ensure customer satisfaction
• Uphold company values in every interaction

• Excellent verbal and written communication skills
• Strong problem-solving and interpersonal abilities
• Ability to multitask and stay organized in a fast-paced environment

• Previous experience in customer service is an added advantage
• A positive attitude and a customer-first mindset