Senior Business Analyst
2025-09-16T10:15:50+00:00
African Leadership University
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_11659/logo/ALU.png
https://www.alueducation.com/
FULL_TIME
Remote
Uganda
00256
Uganda
Education, and Training
Admin & Office
2025-09-23T17:00:00+00:00
Uganda
8
ABOUT THE ROLE
We’re looking for a Senior Business Analyst to join the Transformation Office and help translate ALU’s vision into actionable, high-quality digital solutions. This is a strategic role that blends strong analytical thinking, user-centered design, Agile expertise, and quality assurance leadership. You will act as a bridge between business stakeholders and the tech team, ensuring clarity, accuracy, and value in everything we build.
This person will also play a key role in coaching junior team members into effective Business Analysts, helping to raise the bar across the team.
Key Responsibilities
- Lead the elicitation, analysis and documentation of business requirements across cross-functional teams.
- Translate business requirements into clear and concise user stories with thorough acceptance criteria using tools like Jira.
- Champion Agile methodologies within the team—facilitating ceremonies, supporting sprint planning, and refining the backlog.
- Serve as the internal QA gatekeeper, ensuring stories are well-defined, testable and meet business objectives.
- Collaborate closely with UX/UI designers, developers and QA teams to ensure requirements are user-friendly and technically feasible.
- Drive requirements gathering and system integration efforts involving Salesforce (e.g. CRM, Marketing Cloud, SIS) and ERP platforms like Oracle NetSuite across business units such as Finance, Admissions, Marketing and Procurement.
- Create clear, standardized process maps using BPMN or similar notation to document current and future state workflows.
- Test functionality created to ensure system requirements and configurations are optimized to support end-to-end business processes across platforms.
- Ask the right questions to challenge assumptions and uncover true business needs.
- Provide leadership and oversight for QA testers, and perform hands-on validation of delivered features.
- Act as a mentor to junior BAs, helping build their capabilities and encouraging a culture of continuous improvement.
Qualifications
- 5+ years of experience in Business Analysis, preferably in a digital product or enterprise transformation context
- Strong experience writing user stories, acceptance criteria, and managing product backlogs in Agile environments
- Demonstrated ability to facilitate requirement-gathering sessions and translate ideas into functional specifications
- Hands-on experience working with Salesforce (CRM, SIS or Marketing Cloud) and ERP systems such as Oracle NetSuite
- Strong proficiency in process mapping using standards such as BPMN (Business Process Model and Notation) or similar frameworks
- Experience integrating business workflows across CRM, Student Information Systems and finance systems
- Proven track record working closely with software development and QA teams
- Excellent analytical skills and attention to detail, particularly in user experience and interface design
- Confident communicator who can influence, challenge, and drive alignment among diverse stakeholders
- Experience with tools like Jira (or equivalents)
- Bonus: Experience in EdTech or nonprofit/mission-driven organizations
Lead the elicitation, analysis and documentation of business requirements across cross-functional teams. Translate business requirements into clear and concise user stories with thorough acceptance criteria using tools like Jira. Champion Agile methodologies within the team—facilitating ceremonies, supporting sprint planning, and refining the backlog. Serve as the internal QA gatekeeper, ensuring stories are well-defined, testable and meet business objectives. Collaborate closely with UX/UI designers, developers and QA teams to ensure requirements are user-friendly and technically feasible. Drive requirements gathering and system integration efforts involving Salesforce (e.g. CRM, Marketing Cloud, SIS) and ERP platforms like Oracle NetSuite across business units such as Finance, Admissions, Marketing and Procurement. Create clear, standardized process maps using BPMN or similar notation to document current and future state workflows. Test functionality created to ensure system requirements and configurations are optimized to support end-to-end business processes across platforms. Ask the right questions to challenge assumptions and uncover true business needs. Provide leadership and oversight for QA testers, and perform hands-on validation of delivered features. Act as a mentor to junior BAs, helping build their capabilities and encouraging a culture of continuous improvement.
5+ years of experience in Business Analysis, preferably in a digital product or enterprise transformation context Strong experience writing user stories, acceptance criteria, and managing product backlogs in Agile environments Demonstrated ability to facilitate requirement-gathering sessions and translate ideas into functional specifications Hands-on experience working with Salesforce (CRM, SIS or Marketing Cloud) and ERP systems such as Oracle NetSuite Strong proficiency in process mapping using standards such as BPMN (Business Process Model and Notation) or similar frameworks Experience integrating business workflows across CRM, Student Information Systems and finance systems Proven track record working closely with software development and QA teams Excellent analytical skills and attention to detail, particularly in user experience and interface design Confident communicator who can influence, challenge, and drive alignment among diverse stakeholders Experience with tools like Jira (or equivalents) Bonus: Experience in EdTech or nonprofit/mission-driven organizations
JOB-68c938d612d6c
Vacancy title:
Senior Business Analyst
[Type: FULL_TIME, Industry: Education, and Training, Category: Admin & Office]
Jobs at:
African Leadership University
Deadline of this Job:
Tuesday, September 23 2025
Duty Station:
Remote | Uganda | Uganda
Summary
Date Posted: Tuesday, September 16 2025, Base Salary: Not Disclosed
Similar Jobs in Uganda
Learn more about African Leadership University
African Leadership University jobs in Uganda
JOB DETAILS:
ABOUT THE ROLE
We’re looking for a Senior Business Analyst to join the Transformation Office and help translate ALU’s vision into actionable, high-quality digital solutions. This is a strategic role that blends strong analytical thinking, user-centered design, Agile expertise, and quality assurance leadership. You will act as a bridge between business stakeholders and the tech team, ensuring clarity, accuracy, and value in everything we build.
This person will also play a key role in coaching junior team members into effective Business Analysts, helping to raise the bar across the team.
Key Responsibilities
- Lead the elicitation, analysis and documentation of business requirements across cross-functional teams.
- Translate business requirements into clear and concise user stories with thorough acceptance criteria using tools like Jira.
- Champion Agile methodologies within the team—facilitating ceremonies, supporting sprint planning, and refining the backlog.
- Serve as the internal QA gatekeeper, ensuring stories are well-defined, testable and meet business objectives.
- Collaborate closely with UX/UI designers, developers and QA teams to ensure requirements are user-friendly and technically feasible.
- Drive requirements gathering and system integration efforts involving Salesforce (e.g. CRM, Marketing Cloud, SIS) and ERP platforms like Oracle NetSuite across business units such as Finance, Admissions, Marketing and Procurement.
- Create clear, standardized process maps using BPMN or similar notation to document current and future state workflows.
- Test functionality created to ensure system requirements and configurations are optimized to support end-to-end business processes across platforms.
- Ask the right questions to challenge assumptions and uncover true business needs.
- Provide leadership and oversight for QA testers, and perform hands-on validation of delivered features.
- Act as a mentor to junior BAs, helping build their capabilities and encouraging a culture of continuous improvement.
Qualifications
- 5+ years of experience in Business Analysis, preferably in a digital product or enterprise transformation context
- Strong experience writing user stories, acceptance criteria, and managing product backlogs in Agile environments
- Demonstrated ability to facilitate requirement-gathering sessions and translate ideas into functional specifications
- Hands-on experience working with Salesforce (CRM, SIS or Marketing Cloud) and ERP systems such as Oracle NetSuite
- Strong proficiency in process mapping using standards such as BPMN (Business Process Model and Notation) or similar frameworks
- Experience integrating business workflows across CRM, Student Information Systems and finance systems
- Proven track record working closely with software development and QA teams
- Excellent analytical skills and attention to detail, particularly in user experience and interface design
- Confident communicator who can influence, challenge, and drive alignment among diverse stakeholders
- Experience with tools like Jira (or equivalents)
- Bonus: Experience in EdTech or nonprofit/mission-driven organizations
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click here to apply
All Jobs | QUICK ALERT SUBSCRIPTION
