Mayfair Insurance, we ignite a culture of innovation, driven by respect, professionalism, accountability, and open communication, to deliver exceptional experiences, exceed customer expectations, and lead the industry with integrity.

SENIOR HR & ADMINISTRATION OFFICER – UGANDA

Join Mayfair Insurance Company Limited and shape the future of our people strategy.

At Mayfair Insurance, we pride ourselves on innovation, excellence, and a people-first culture. As we expand our footprint in Uganda, we are seeking a Senior HR & Administration Officer to play a pivotal role in driving HR strategy, operational excellence, and the employee experience.

Your Impact

You will act as a strategic HR partner to leadership, ensuring effective workforce management, compliance, and a high-performance culture that supports business growth.

Key Responsibilities

• Lead end-to-end recruitment, onboarding, and talent management processes
• Oversee HR operations, including payroll inputs, employee records, and benefits administration
• Drive employee engagement, welfare, and retention initiatives
• Manage employee relations, grievances, and disciplinary processes
• Ensure compliance with Ugandan labour laws and regulatory requirements
• Support HR systems optimisation, reporting, and data analytics
• Coordinate training, performance management, and development programs
• Champion Health, Safety & Environment (HSE) standards

What We’re Looking For

• Bachelor’s degree in HR, Business Administration, or related field
• Professional certification (CHRP, SHRM, or equivalent) is an added advantage
• 3–5 years’ experience in HR, preferably in insurance or financial services
• Strong understanding of Ugandan labour laws and HR best practices
• Experience working with HR systems and data analytics
• Excellent communication, interpersonal, and organizational skills

Why Join Mayfair?

• Be part of a fast-growing, forward-thinking organization
• Work in a collaborative and high-performance culture
• Opportunity to influence strategic HR initiatives

• Lead end-to-end recruitment, onboarding, and talent management processes
• Oversee HR operations, including payroll inputs, employee records, and benefits administration
• Drive employee engagement, welfare, and retention initiatives
• Manage employee relations, grievances, and disciplinary processes
• Ensure compliance with Ugandan labour laws and regulatory requirements
• Support HR systems optimisation, reporting, and data analytics
• Coordinate training, performance management, and development programs
• Champion Health, Safety & Environment (HSE) standards

• Excellent communication skills
• Interpersonal skills
• Organizational skills
• Strong understanding of Ugandan labour laws and HR best practices
• Experience working with HR systems and data analytics

• Bachelor’s degree in HR, Business Administration, or related field
• Professional certification (CHRP, SHRM, or equivalent) is an added advantage