Background

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Job Description

Main Purpose:

Develop performance and maintain the activities of Fixed Home broadband sales with responsibility for your team's day-to-day activities.

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position;

Job Title: Team Leader – Direct Sales

Reports to: Manager – Fixed Broadband

No. of Vacancies: 1

Main Job Functions:

• Develop and implement effective sales strategies to meet and exceed sales targets
• Manage and motivate the sales team to achieve their targets
• Closely monitor and analyze sales data to identify areas of improvement and adjust strategies accordingly
• Recruit, train, and manage new sales agents
• Build and maintain strong relationships with key clients and team members
• Ensure that all sales team members adhere to company policies and procedures
• Provide regular feedback to the sales team and conduct performance evaluations
• Collaborate with other department heads to ensure a seamless customer experience.

Education:

A minimum of bachelors degree in any field from a recognized University

Experience:

• Fluency in English and one local language
• 2 years experience in the sales industry
• Good knowledge of sales and retail Industry trends, and best practice retail and service principles.

Knowledge, Skills and Competencies:

• Leadership
• Sales & retail industry trends
• Best practice & service principles
• High Level of Computer literacy
• Best practice customer service principles
• Business process optimization
• Strong sales and negotiation skills
• Stress Management
• Problem Solving, Flexibility
• Communication Skills
• Coordinating Techniques
• Interpersonal skills

• Develop and implement effective sales strategies to meet and exceed sales targets
• Manage and motivate the sales team to achieve their targets
• Closely monitor and analyze sales data to identify areas of improvement and adjust strategies accordingly
• Recruit, train, and manage new sales agents
• Build and maintain strong relationships with key clients and team members
• Ensure that all sales team members adhere to company policies and procedures
• Provide regular feedback to the sales team and conduct performance evaluations
• Collaborate with other department heads to ensure a seamless customer experience.

• Leadership
• Sales & retail industry trends
• Best practice & service principles
• High Level of Computer literacy
• Best practice customer service principles
• Business process optimization
• Strong sales and negotiation skills
• Stress Management
• Problem Solving, Flexibility
• Communication Skills
• Coordinating Techniques
• Interpersonal skills

• A minimum of bachelors degree in any field from a recognized University
• Fluency in English and one local language