Position Summary:

The Business Operations & Marketing Officer supports our client’s sustainability strategy by driving enterprise development, strengthening the savings and credit program, leading merchandise and sales initiatives, organizing fundraising events, and managing digital marketing. The role ensures that business ventures, market linkages, and promotional campaigns (both traditional and digital) contribute to financial growth, sponsor/donor retention, and long-term organizational impact. The Business Operations & Marketing Officer also works closely with the Head of Finance and IT to align business ventures with financial systems and reporting standards.

Key Responsibilities:

• Enterprise Development & Operations. Plan, implement, and oversee enterprise activities (training hubs, guest house, farming, and other ventures).
• Marketing, Branding & Digital Engagement. Lead marketing, branding, and digital engagement to grow visibility and attract sponsorships, donors, and partnerships. Manage social media platforms, website content, and digital campaigns in collaboration with Advocacy and Comms.
• Marketing and Branding. Lead marketing and branding to grow visibility and attract sponsorships, donors, and partnerships. Collaborate with Advocacy and Comms for consistent messaging.
• Sponsorship and Donor Growth Support. Contribute to increasing child sponsorships and donor retention through marketing campaigns and targeted outreach.
• Savings and Credit Oversight. Strengthen and monitor the performance of Household, Entrepreneurs and Financial Empowerment Partners through training, financial literacy, loan portfolio management, daily loan monitoring, and risk mitigation strategies.
• Merchandise and Sales Development. Lead the design, promotion, and sales of our client’s branded merchandise and other products to generate income and visibility.
• Fundraising and Events Management. Organize, market, and coordinate fundraising events in collaboration with Advocacy & Comms and ED, ensuring both financial success and community engagement.
• Partnerships and Market Linkages. Develop partnerships with the private sector, churches, and networks for sustainability and enterprise growth.
• Reporting and Accountability. Produce timely business and marketing performance reports for HoF & IT, ED, and the board.
• Support to HoF and IT. Work closely with the Head of Finance & IT to align business ventures, financial tracking, and IT-based solutions for enterprise growth.
• Support to ED and Board. Provide strategic insights on sustainability, market positioning, and donor Visibility

Qualifications and Experience:

• Education and Professional Background:
• Bachelor’s degree in Business Administration, Marketing, Finance, or related field
• Minimum of 1-2 years’ experience in business operations, enterprise development, marketing, or related fields, preferably in the NGO or social enterprise sector.
• Demonstrated experience in savings and credit program management, financial literacy training, or microfinance is highly desirable.
• Technical Skills:
• Strong proficiency in financial management, budgeting, and reporting.
• Practical knowledge of digital marketing, social media management, and branding strategies.
• Competence in sales, fundraising event organization, and partnership development.
• Familiarity with enterprise development models and community-based economic empowerment programs.
• Proficiency in MS Office and basic accounting/finance systems.
• Personal Attributes
• Has a personal relationship with Jesus Christ and is a consistent witness; courteous and Christ-like attitude when dealing with people within and outside the organization. Faithfully upholds the organization in prayer.
• Strong leadership, organizational, and multitasking skills.
• Excellent written and verbal communication abilities.
• Ability to work independently, make sound decisions, and meet deadlines.
• High level of integrity, accountability, and attention to detail.
• Creative, innovative, and passionate about our client’s mission and BHAG of empowering 1 million Ugandans by 2040.
• A team player with strong interpersonal skills, able to collaborate across departments and with external stakeholders.

• Enterprise Development & Operations. Plan, implement, and oversee enterprise activities (training hubs, guest house, farming, and other ventures).
• Marketing, Branding & Digital Engagement. Lead marketing, branding, and digital engagement to grow visibility and attract sponsorships, donors, and partnerships. Manage social media platforms, website content, and digital campaigns in collaboration with Advocacy and Comms.
• Marketing and Branding. Lead marketing and branding to grow visibility and attract sponsorships, donors, and partnerships. Collaborate with Advocacy and Comms for consistent messaging.
• Sponsorship and Donor Growth Support. Contribute to increasing child sponsorships and donor retention through marketing campaigns and targeted outreach.
• Savings and Credit Oversight. Strengthen and monitor the performance of Household, Entrepreneurs and Financial Empowerment Partners through training, financial literacy, loan portfolio management, daily loan monitoring, and risk mitigation strategies.
• Merchandise and Sales Development. Lead the design, promotion, and sales of our client’s branded merchandise and other products to generate income and visibility.
• Fundraising and Events Management. Organize, market, and coordinate fundraising events in collaboration with Advocacy & Comms and ED, ensuring both financial success and community engagement.
• Partnerships and Market Linkages. Develop partnerships with the private sector, churches, and networks for sustainability and enterprise growth.
• Reporting and Accountability. Produce timely business and marketing performance reports for HoF & IT, ED, and the board.
• Support to HoF and IT. Work closely with the Head of Finance & IT to align business ventures, financial tracking, and IT-based solutions for enterprise growth.
• Support to ED and Board. Provide strategic insights on sustainability, market positioning, and donor Visibility

• Strong proficiency in financial management, budgeting, and reporting.
• Practical knowledge of digital marketing, social media management, and branding strategies.
• Competence in sales, fundraising event organization, and partnership development.
• Familiarity with enterprise development models and community-based economic empowerment programs.
• Proficiency in MS Office and basic accounting/finance systems.

• Bachelor’s degree in Business Administration, Marketing, Finance, or related field
• Minimum of 1-2 years’ experience in business operations, enterprise development, marketing, or related fields, preferably in the NGO or social enterprise sector.
• Demonstrated experience in savings and credit program management, financial literacy training, or microfinance is highly desirable.