Business Solution Officer
2025-06-02T07:11:37+00:00
TotalEnergies
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https://totalenergies.ug/
FULL_TIME
Kampala
Kampala
00256
Uganda
Utilities
Business Operations
2025-06-09T17:00:00+00:00
Uganda
8
Context & Environment
- Ensure smooth running and optimal performance of business applications/tools.
- Align and adapt applications to current client, TEMUL, and Company requirements/needs.
- Oversee deployment/upgrade and maintenance of Station Information Systems and oversee repairs for issues arising in infrastructure
- Provide user support and training for internal users, clients and across various TEMUL sites.
- Carry out routine diagnosis, and assessments to measure performance and utilization of various E-Tools and Station Information Systems - SIS
Activities
- Liaise with IT and Business teams to manage and ensure the smooth running of all solutions related to customer experience
- Oversee and supervise the roll-out of Station Information Systems (SIS) on the Retail Network by developing roll-out plans, follow-ups, and reporting on key performance indicators
- Derive improvement schemes and work to ensure the affiliate obtains & delivers maximum value through the tools/systems/applications to the customers/clients
- Create, provide & analyze performance reports/presentations to the business teams
- Offer technical support through troubleshooting and configuration for all assigned SIS projects during planning, deployment, and maintenance
- Ensure that all contractors undertaking projects are compliant with the safety standards of the company
- Train internal staff & external users on full utilization of the deployed tools
- Develop, ensure implementation, and update procedures governing the operation of various tools, systems, applications, and project infrastructure
- Keep track of vendor contracts and all documentation for SIS installation & maintenance
- Maintain an up-to-date asset inventory of all equipment at the service station
Candidate Profile
Minimum qualification: A bachelor’s degree in computer science, information technology or any other related course.
Minimum years post qualifying experience: At least 2 years of practical experience working with/developing and deploying IT-based Business Applications.
Type of experience: Practical experience working with/developing, supporting and deploying IT-based Business Applications.
Other requirements: Excellent interpersonal/communication skills, planning/organization, analytical ability, dynamic, listening, cross-functional, advanced sense of innovation, proactive, flexible, and compulsory driver’s license.
Ensure smooth running and optimal performance of business applications/tools. Align and adapt applications to current client, TEMUL, and Company requirements/needs. Oversee deployment/upgrade and maintenance of Station Information Systems and oversee repairs for issues arising in infrastructure Provide user support and training for internal users, clients and across various TEMUL sites. Carry out routine diagnosis, and assessments to measure performance and utilization of various E-Tools and Station Information Systems - SIS Activities Liaise with IT and Business teams to manage and ensure the smooth running of all solutions related to customer experience Oversee and supervise the roll-out of Station Information Systems (SIS) on the Retail Network by developing roll-out plans, follow-ups, and reporting on key performance indicators Derive improvement schemes and work to ensure the affiliate obtains & delivers maximum value through the tools/systems/applications to the customers/clients Create, provide & analyze performance reports/presentations to the business teams Offer technical support through troubleshooting and configuration for all assigned SIS projects during planning, deployment, and maintenance Ensure that all contractors undertaking projects are compliant with the safety standards of the company Train internal staff & external users on full utilization of the deployed tools Develop, ensure implementation, and update procedures governing the operation of various tools, systems, applications, and project infrastructure Keep track of vendor contracts and all documentation for SIS installation & maintenance Maintain an up-to-date asset inventory of all equipment at the service station
Minimum qualification: A bachelor’s degree in computer science, information technology or any other related course. Minimum years post qualifying experience: At least 2 years of practical experience working with/developing and deploying IT-based Business Applications.
JOB-683d4ea9de391
Vacancy title:
Business Solution Officer
[Type: FULL_TIME, Industry: Utilities, Category: Business Operations]
Jobs at:
TotalEnergies
Deadline of this Job:
Monday, June 9 2025
Duty Station:
Kampala | Kampala | Uganda
Summary
Date Posted: Monday, June 2 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Context & Environment
- Ensure smooth running and optimal performance of business applications/tools.
- Align and adapt applications to current client, TEMUL, and Company requirements/needs.
- Oversee deployment/upgrade and maintenance of Station Information Systems and oversee repairs for issues arising in infrastructure
- Provide user support and training for internal users, clients and across various TEMUL sites.
- Carry out routine diagnosis, and assessments to measure performance and utilization of various E-Tools and Station Information Systems - SIS
Activities
- Liaise with IT and Business teams to manage and ensure the smooth running of all solutions related to customer experience
- Oversee and supervise the roll-out of Station Information Systems (SIS) on the Retail Network by developing roll-out plans, follow-ups, and reporting on key performance indicators
- Derive improvement schemes and work to ensure the affiliate obtains & delivers maximum value through the tools/systems/applications to the customers/clients
- Create, provide & analyze performance reports/presentations to the business teams
- Offer technical support through troubleshooting and configuration for all assigned SIS projects during planning, deployment, and maintenance
- Ensure that all contractors undertaking projects are compliant with the safety standards of the company
- Train internal staff & external users on full utilization of the deployed tools
- Develop, ensure implementation, and update procedures governing the operation of various tools, systems, applications, and project infrastructure
- Keep track of vendor contracts and all documentation for SIS installation & maintenance
- Maintain an up-to-date asset inventory of all equipment at the service station
Candidate Profile
Minimum qualification: A bachelor’s degree in computer science, information technology or any other related course.
Minimum years post qualifying experience: At least 2 years of practical experience working with/developing and deploying IT-based Business Applications.
Type of experience: Practical experience working with/developing, supporting and deploying IT-based Business Applications.
Other requirements: Excellent interpersonal/communication skills, planning/organization, analytical ability, dynamic, listening, cross-functional, advanced sense of innovation, proactive, flexible, and compulsory driver’s license.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
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